checker

About Hy-Vee

• At Hy-Vee our people are our strength.
• We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
• At Hy-Vee, we believe the shortest distance between two people is a smile.
• We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
• Our Checkers are often the last face a customer sees before leaving the store, which makes this role one of the most important ones we have.
• In this position, you'll operate the register, assist customers throughout the store, and help make sure every visit ends on a great note.
• If you enjoy working with people, take pride in doing things right, and want to be part of a team that truly cares about customers, we'd love to have you join us.

Responsibilities

• No two shifts are exactly the same, but here's what you can expect:
• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service
• Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer
• Verify register balances at the beginning and end of each shift where applicable
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed
• Stay aware of your surroundings to support store safety and security
• Assist store management with displays and decorations for special promotions and events as needed
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Requirements

To be successful, you'll need to be able to

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform arithmetic calculations involving fractions, decimals, and percentages
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience
• No education or experience requirements; we will provide all the training you need to succeed

Job details

• Job Title: Checker
• Department: Grocery
• FLSA: Hourly
• Revision Date: 07/2026

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, and Store Operations; Service Managers

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

• This is a fast-paced role in a retail store environment where you will be on your feet throughout your shift.
• You will have frequent exposure to temperature extremes and possible dampness, as well as occasional exposure to equipment movement hazards and cleaning chemicals or solvents.
• Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Applying

• Are you ready to smile, apply today.
• Employment is contingent upon the successful completion of a pre employment drug screen.