Manager Trainee

About Towerloan

• You can take charge of your future by advancing into leadership roles.
• With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands.
• Plus, we have a chance every day to make a real impact on the lives of our customers!
• Tower Loan has been a trusted name in consumer finance for over 90 years.
• We provide individuals with responsible access to credit to help them achieve their financial goals.
• We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
• With almost 260 office locations across eight states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online.
• We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
• At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades.
• Now is the perfect time to grow with us!

Responsibilities

• In the Role Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long-term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Assist Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Requirements

• High School Diploma or GED
• Willingness to relocate upon promotion into management
• Must have a valid driver’s license and reliable vehicle

Preferred

• Sales, Collections, or Customer Service experience

Pay

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives.

Benefits

• Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
• Up to 3% 401(k) Match
• Paid Time Off (16 days per year after one full year, cash back for unused time)
• Paid Holidays
• Annual Raises and Performance Bonuses
• Monthly Incentive and Employee Referral Bonuses
• Participation in Charitable Campaigns

Location and schedule

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.