Senior Technical Architect

We are seeking an experienced and seasoned technology professional to join us as a Senior Technical Solution Architect within our Presales / Sales Engineering organization. In this highly customer-facing role, you will lead and sustain advanced technical exchanges with key prospects and global enterprise customers, translating complex requirements into robust, secure, and scalable integration solutions. You will specialize in Application-to-Application (A2A), Business-to-Business (B2B) or EDI, and Business-to-Government (B2G) integrations, driving technical win strategies and bridging enterprise platforms with next-generation cognitive systems. If you are a deep integration expert skilled in customer engagement, modern enterprise middleware, API strategies, and AI Agent integration layers, this is the perfect opportunity to drive significant impact across our presales engagements and global enterprise sales cycle. In addition, you will serve as the technical authority during presales discoveries, architectural workshops, and solution demonstrations, partnering closely with sales leadership and business consultants. You will be providing customer-driven feedback to Product R&D as well.

About QAD, Inc.

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action.

With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace , achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background.

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. We are a virtual-first company, and your primary work experience will be virtual / working from your home, when not traveling to customer or prospect facilities in this specific role. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy, and alignment.

Responsibilities

• Lead Technical Discovery & Customer Exchanges: Conduct deep-dive technical discovery sessions, lead advanced architectural exchanges with prospective clients, and articulate complex enterprise integration strategies to key business and technical stakeholders.
• Architect enterprise-grade integrations, based on our QAD Integration Platform and through middleware, ETL (Extract, Transform, Load), and ESB (Enterprise Service Bus) platforms.
• Design robust integration via API and protocol layers utilizing REST APIs, SOAP, JSON, XML, and other modern communication frameworks.
• Present and demonstrate advanced integration capabilities with 3rd party applications and AI Agents, cognitive workflows to client executives and technical panels.
• Partner directly with Account Executives and Business Consultants to respond to complex RFPs/RFIs, address technical objections, validate solution feasibility, and ensure seamless handoffs to Implementation Services.
• Develop, maintain, and own high-quality technical diagrams, data-flow schemas, and system topology designs for cloud, hybrid, and on-premises deployments.
• Direct and lead deep technical discovery and architectural discussions with top-tier prospects, customers, and key enterprise executives.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.

Requirements

• Compensation packages based on experience and desired skill set.
• Skills & Experience Advanced Integration Skills: 10+ years of professional experience in technical solutions architecture, system integration, or software engineering.
• Proven experience managing and architecting within Cloud and SaaS environments, with a strong understanding of security protocols, data privacy, and compliance.
• A2A, B2B & B2G Expertise: Deep, hands-on knowledge of Application-to-Application (A2A) flows, Business-to-Business (B2B) standards, and Business-to-Government (B2G) integration frameworks AI Integration Layer Mastery: Strong capability and current technical knowledge of AI Agent integration layers, large language model (LLM) orchestration pipelines, and cognitive agent frameworks.
• Full command of RESTful APIs, SOAP, web services, microservices design patterns, and routing topologies.
• Mastery of middleware platforms (e.g., Boomi, MuleSoft, or equivalent), ETL, and ESB systems.
• Exceptional written, verbal, and visual presentation skills, with a proven ability to translate complex technical jargon into business value for C-level executives.
• Proven experience supporting complex enterprise sales cycles, delivering compelling technical demonstrations, and leading architectural workshops for customer stakeholders.
• Excellent English (verbal and written) Education & Certifications Bachelor’s or Master’s degree in Computer Science, Software Engineering, or equivalent professional qualifications.
• Collaborative culture of smart and hard-working people who support one another to get the job done.

Preferred

• Strong familiarity with manufacturing, supply chain, or industrial enterprise software landscapes is highly desirable.
• Relevant industry certifications (PMP, Boomi/MuleSoft Architect, AI/LLM Engineering, or AWS/Azure Solution Architect) are highly valued.

Pay

Package Compensation will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.

Benefits

• Your health and well-being are important to us at QAD.
• We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Local country-based benefits package.
• Compensation packages based on experience and desired skill set.

QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.