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Market Grille Clerk

Hy-Vee

Skills

Preferred

  • customer service
  • Take customer orders
  • taking product orders

About Hy-Vee

  • At Hy-Vee our people are our strength.
  • We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Responsibilities

  • No two shifts are exactly the same, but here's what you can expect: Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
  • Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
  • Review daily orders, anticipate product needs, and prepare and replenish product as necessary
  • Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
  • Handle food safely and review the status and appearance of food for freshness at all times
  • Maintain a clean, sanitary work area throughout your shift
  • Check in product, put product away, and review invoices as needed
  • Run the department register, receive payment, and make change where applicable
  • Remove trash in a timely manner and wash dishes as necessary
  • Price and order product and deliver orders as needed
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Assist in other areas of the store as needed and take on special projects as assigned
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Requirements

  • To be successful, you'll need to be able to: Follow detailed written or verbal instructions and work through tasks with a few concrete variables
  • Perform simple addition and subtraction, copy figures, and count and record accurately
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
  • Work effectively as part of a team to deliver a great customer experience
  • No education requirement; we will provide all the training you need to succeed
  • Employment is contingent upon the successful completion of a pre employment drug screen.

Preferred

  • Six months or less of similar or related work experience; prior food service experience is a plus

Pay

FLSA: Hourly

Additional Considerations

Additional Considerations (if any):

Job Description

  • Job Description:
  • Job Title: Market Grille Clerk
  • Department: Market Grille
  • Revision Date: 07/2026

The Role and Why It's Important

  • In this role, you'll keep things running smoothly by staying on top of orders, handling food safely, and working as part of a team that takes pride in quality and service.
  • If you enjoy a fast-paced environment, like working with food, and love making customers happy, this could be a great fit for you.

Reporting Relationships

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Education and Experience

Education and Experience

Physical Requirements

Physical Requirements

  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

Working Environment

  • This role is performed in a store kitchen environment where things stay busy and engaging throughout your shift.
  • You'll have exposure to noise, equipment movement, temperature extremes, and cleaning chemicals or solvents.
  • Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Apply

Are you ready to smile, apply today.