Market Grille Clerk
- Waverly, United States
- On-site
- Mid Level
- Posted
Skills
Preferred
- customer service
- Take customer orders
- taking product orders
About Hy-Vee
- At Hy-Vee our people are our strength.
- We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Responsibilities
- No two shifts are exactly the same, but here's what you can expect: Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
- Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
- Review daily orders, anticipate product needs, and prepare and replenish product as necessary
- Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
- Handle food safely and review the status and appearance of food for freshness at all times
- Maintain a clean, sanitary work area throughout your shift
- Check in product, put product away, and review invoices as needed
- Run the department register, receive payment, and make change where applicable
- Remove trash in a timely manner and wash dishes as necessary
- Price and order product and deliver orders as needed
- Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Assist in other areas of the store as needed and take on special projects as assigned
- Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
- Report to work when scheduled and on time
Requirements
- To be successful, you'll need to be able to: Follow detailed written or verbal instructions and work through tasks with a few concrete variables
- Perform simple addition and subtraction, copy figures, and count and record accurately
- Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
- Work effectively as part of a team to deliver a great customer experience
- No education requirement; we will provide all the training you need to succeed
- Employment is contingent upon the successful completion of a pre employment drug screen.
Preferred
- Six months or less of similar or related work experience; prior food service experience is a plus
Pay
FLSA: Hourly
Additional Considerations
Additional Considerations (if any):
Job Description
- Job Description:
- Job Title: Market Grille Clerk
- Department: Market Grille
- Revision Date: 07/2026
The Role and Why It's Important
- In this role, you'll keep things running smoothly by staying on top of orders, handling food safely, and working as part of a team that takes pride in quality and service.
- If you enjoy a fast-paced environment, like working with food, and love making customers happy, this could be a great fit for you.
Reporting Relationships
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers
Education and Experience
Education and Experience
Physical Requirements
Physical Requirements
- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
Working Environment
- This role is performed in a store kitchen environment where things stay busy and engaging throughout your shift.
- You'll have exposure to noise, equipment movement, temperature extremes, and cleaning chemicals or solvents.
- Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Apply
Are you ready to smile, apply today.
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