Health Guide

Provides high touch, customer centered support in navigating the health care system and community resources for patients with complex healthcare needs. The Health Guide possesses a passion for health, wellness, and patient advocacy, as well as acts as a liaison between patients, the health care system, and community.

About Sanford

• Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
• Apply now and be part of something special!

Responsibilities

• Establishes trust and provides support to patients through their health care journey by outreach, advocacy, support, and education to develop self-management skills.
• Supports a proactive, multidisciplinary team approach directed toward prevention, education and health promotion.
• Documents sessions and progress via appropriate avenues.
• Collaborates with providers and other resources when necessary to arrange further care.
• Consults with other members of the healthcare team to solve problems and seek advice.
• Maintains patient privacy and confidential patient information.
• Participates in outreach/follow-up phone calls and visits.
• Shares questions and concerns with appropriate resources.
• Assists in the development of criteria to measure outcomes.
• Assists in the analysis of data for quality improvement, interprets results, identifies limitations and barriers and recommends alternatives.
• Possesses a strong allegiance to Sanford Health and its guiding values, self-motivation, resiliency, ability to build trusting relationships, community service experience, and strong technology savviness.

Requirements

• Bachelor’s Degree required, preferably in a healthcare related field.
• In lieu of education, leadership may consider 4 years of applicable experience.
• Experience in navigating a complex health care system (e.g., ambulatory, inpatient, etc.) as well as outside community resources and establishing relationships with key professionals in all areas.
• Valid Driver's License required.
• Must maintain a good driving record.
• Basic Life Support (BLS) may also be required based on facility needs.

Pay

Day (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $19.00 - $30.50 Union Position: No Department Details Join Our Team and Grow The Good!

Benefits

• Monday - Friday 8:00am - 5:00pm Why you will love this Role: • Remote eligible for those that live in Wisconsin • Family like Team Culture • Supportive work environment • Employee Wellness Program • Wage based off of experience • Career advancement opportunities • Comprehensive benefits package
• Together, let's Grow The Good in our community.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.