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Security Officer, Night D Squad

Banner Health

Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

About Banner Health

Gilbert, Arizona Department Name: Security-AZ East-Corp Work Shift: Night Job Category: Facilities, Environmental Services, and Culinary Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader.

We offer stimulating and rewarding careers in a wide array of disciplines.

Responsibilities

  • This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control.
  • Performs assigned security duties promptly and accurately.
  • Works varied assignments and shifts.
  • CORE FUNCTIONS 1.
  • Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
  • 2.
  • Responds to all emergency codes for assistance and control.
  • Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment.
  • Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control.
  • Serves as a security subject matter expert.
  • 3.
  • Assists medical staff in restraining and handling troubled/combative patients.
  • Ensures security policies are being followed.
  • Patrols unoccupied areas and sets the alarms when appropriate.
  • Locks and unlocks facility doors at prescribed times.
  • Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department.
  • Releases bodies from the morgue, ensuring that all paperwork is complete.
  • Checks alarms to ensure they are in proper working order.
  • Escorts patients, visitors and employees when required for security purposes.
  • Participates in security lead training designed for staff.
  • 4.
  • Maintains current knowledge of applicable laws and regulations.
  • Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
  • 5.
  • Utilizes assigned non-lethal weapon according to policy and training.
  • 6.
  • Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors.
  • Maintains an accurate log of all relevant security activities during each shift.
  • 7.
  • Testifies in criminal court, state hearings and review boards when required.
  • 8.
  • Assists in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems when necessary.
  • 9.
  • Reports directly to the Security leadership or OIC in their absence.
  • This position interacts internally with staff, physicians, visitors, volunteers and patients.
  • External customers are law enforcement agencies and emergency service agencies.
  • The position is system wide and officers may be assigned to work at any facility as needed.
  • This position will be required to proactively identify, deter and respond to security incidents.
  • Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned.
  • Must successfully complete Banner Health Basic Officer Academy.
  • Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills.

Requirements

  • MINIMUM QUALIFICATIONS Must maintain required security certifications.
  • Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
  • Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies).
  • Must demonstrate the ability to write comprehensive security reports.
  • Must qualify and maintain proficiency with assigned non-lethal weapons.
  • Must be able to demonstrate the ability to perform physical requirements of the position.
  • Capabilities will be demonstrated through the successful completion of similarly related skills testing.

Preferred

  • QUALIFICATIONS Prefer prior law enforcement, military, Corrections, healthcare or advance security experience.
  • Additional related education and/or experience preferred.

This position will provide guidance and direction to staff, visitors and patients during a security emergency.

This physical skills assessment will then be conducted on a bi-annual basis and employees must successfully meet the requirements to remain in role. Employees must possess a Fingerprint Clearance Card within 60 days of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital must have a fingerprint clearance card at time of hire and must sign a Criminal History Affidavit upon hire.

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EEO/Disabled/Veterans Our organization supports a drug-free work environment.

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