Customer Experience Banker - Newark, OH

Responsibilities

Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
Applicants must be currently authorized to work in the United States on a full-time basis.

1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.

(Yes = not eligible for overtime pay) ( No = eligible for overtime pay) No

Certain positions outside our branch network may be eligible for a flexible work arrangement.
We’re combining the best of both worlds: in-office and work from home.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
Remote roles will also have the opportunity to come together in our offices for moments that matter.
Specific work arrangements will be provided by the hiring team.

Workplace Type: Office

Huntington is an Equal Opportunity Employer.

Visit Huntington's Career Web Site for more details.

Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property.
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.