Hospital Technology Manager

The Hospital Technology Manager is a pivotal role responsible for the operation, maintenance, and optimization of critical hospital technology systems.

About KVC Missouri

• Hospital Technology Manager KVC Health Systems is seeking a dedicated and experienced Hospital Technology Manager to lead our technical operations and infrastructure.
• At KVC, we believe that a supported workforce leads to better outcomes for the communities we serve.
• This commitment is reflected in our recent Work Wellbeing Score of 86, demonstrating our dedication to a positive, healthy, and fulfilling professional environment.

Why KVC?

If you are a resourceful technology professional looking to make a meaningful impact in a healthcare setting that values your wellbeing, we encourage you to apply.

Responsibilities

• You will serve as the primary point of contact for escalated technical issues, ensuring that clinical and operational systems remain reliable so that patient care is never compromised.
• This position offers the chance to lead advanced troubleshooting efforts and coordinate with internal teams and vendors to drive continuous service improvement.
• Oversee daily operations and support for hospital technology systems and infrastructure.
• Act as the lead escalation point for complex technical issues impacting clinical and business operations.
• Perform root cause analysis and incident resolution to restore services promptly.
• Monitor system performance and reliability across supported environments to ensure high availability.
• Maintain strict compliance with healthcare regulations, security standards, and organizational policies.
• Support technology upgrades and optimization initiatives to keep our facilities at the forefront of healthcare IT.
• Track and report on KPIs and Service Level Agreements (SLAs) to ensure excellence in support.
• Provide technical leadership and knowledge sharing to support teams and healthcare staff.

Requirements

• Must be at least 21 years of age.
• Associate degree required; Bachelor’s degree from an accredited college or university is preferred.
• Minimum of five years of computer-related experience.
• Valid driver's license and proof of auto insurance.
• Excellent interpersonal skills and a proven ability to lead technical teams.
• Ability to work across different site locations and adjust communication styles for both technical and non-technical audiences.
• A strong sense of initiative and the ability to troubleshoot complex issues independently.
• A collaborative spirit focused on sharing information and supporting colleagues toward common goals.
• In-depth functional knowledge of healthcare technology and a desire to continue developing technical skills through ongoing training.
• The ability to analyze situations deeply and take personal accountability for outcomes.

Benefits

• We provide a professional atmosphere where flexibility, inclusion, and ethical standards are prioritized.