Full-Time Front Desk Medical Receptionist (DFW North/Keller/Grapevine Area)

The Aspire Front Office Medical Receptionist is a vital part of our clinical staff in our mission to cure patients who suffer from allergy and sinus problems. They will
deliver a memorable experience
for our patients with each interaction they have, ensuring patient comfort and satisfaction are top of mind. They will
practice precision everywhere
including completing allergy tests, administering injections and entering patient information into our EMR. They will
share responsibility
with the front desk team, collecting payment and scheduling follow ups as needed. They will
exemplify integrity
in everything that they do, always doing what is best for our team and our patients.
Clinic Locations:
Keller Clinic:
940 Keller Pkwy, Suite 250, Keller, TX, 76248, USA
Grapevine Clinic:
2305 Grapevine Mills Cir. E, Grapevine, TX, 76051, USA
Flower Mound Clinic:
3170 Justin Rd #403, Highland Village, TX, 75077, USA
Clinic Schedule & Hours:
Monday: 8:00AM - 5:00PM (Keller)
Tuesday: 8:00AM - 5:00PM (Grapevine)
Wednesday: 8:00AM - 5:00PM (Flower Mound)
Thursday: 8:00AM - 5:00PM (Flower Mound)

What You'll Be Doing

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.
Reaching out to insurance providers to obtain CT authorizations.
Collecting patient payments for outstanding balances and current appointments.
Answering all incoming phone calls and providing accurate information & resources.
Scheduling follow-up appointments through our scheduling software.
Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.
Being familiar with our Electronic Health Record (EHR) Practice Management Platform
Preparing and organizing patient paperwork for upcoming appointments.
Scanning and attaching patient records or documents into their charts.
Monitoring incoming pharmacy shipments to prepare for patient pick-up.
Checking incoming mail and processes accordingly.
Ensuring all of the end-of-day reports and logs are accurate and complete.
Stocking the front desk, waiting room, and break room with the necessary supplies.
Scheduling Drug Rep lunches if approved by the provider.
Requesting Medical Records from outside providers.
Assisting in coordinating allergen vial transfers.
Must be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations. Medical assistant duties include, but are not limited to:
Allergy injections.
Taking patient vitals.
Rooming patients.
Review Medical Assistant testing boards to ensure allergen accuracy.

Requirements

6+ months of front desk receptionist (preferably in the Healthcare industry)
Highly prefer a Medical assistant background
Flexibility to travel within assigned region
Preferred education and experience:
Medical Assistant Certificate, vocational nurse license or related experience
Current CPR Certification
Skills & Knowledge
Must have basic knowledge of medical terminology
Must possess exceptional customer service skills
Must be able to effectively and clearly communicate with others to exchange information effectively
Must possess the ability to maintain effective working relationship with patients, medical staff and the public
Must possess the ability to react calmly and effectively in a difficult or emergent situation
Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
Requires the ability to operate a motor vehicle to travel between clinics

What Benefits do we offer Aspire Employees?

Medical, Dental and Vision Insurance.
Generous Paid Time Off and 10 Paid Holidays
Free Allergy Testing and Discounted Treatments
401(k) + Generous Employer Match
Gym Membership Discount
+ More!
Explore More About Aspire
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https://www.instagram.com/aspireallergy/
LinkedIn -
https://www.linkedin.com/company/aspire-allergy/mycompany/
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https://www.tiktok.com/@aspireallergy
Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.