Case Management Analyst - Field in Northern Virginia, Arlington or Surrounding Areas

We anticipate the application window for this opening will close on: 11/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About Cvshealth

• We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
• At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
• Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
• Northern Virginia, Arlington and/or surrounding areas Make a difference where it matters most.
• Our people fuel our future.
• Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Responsibilities

• You’ll Do Build trusted relationships with members through in‑person visits (approximately 75% travel).
• Conduct comprehensive assessments using clinical judgment and critical thinking to understand medical, behavioral, and social needs.
• Develop and implement individualized care plans that promote health, independence, and quality of life.
• Collaborate closely with providers, community resources, and interdisciplinary teams to ensure coordinated, high‑quality care.
• Connect members to services, supports, and resources that align with their goals.
• Ensure care delivery meets regulatory requirements and Aetna quality standards.
• Advocate for medical appropriateness while supporting positive member engagement and outcomes.

Requirements

• Aetna’s Long‑Term Services and Supports (LTSS) program is looking for a passionate, member‑focused Case Management Analyst to support individuals and families across the Northern Virginia region.
• This is a field‑based role where you’ll spend meaningful time face‑to‑face with members—listening, advocating, and helping them navigate complex health and social needs.
• If you’re driven by purpose, enjoy working independently in the community, and value building strong connections, this role offers the opportunity to truly impact lives.
• Qualifications 2+ years of experience in behavioral health, social services, or a related field aligned with program focus.
• Must reside in Northern Virginia in one of these locations; Arlington, Annandale, Falls Church or Springfield Must possess reliable transportation and be willing and able to travel up to 75% of the time.
• Mileage is reimbursed per our company expense reimbursement policy Demonstrated computer proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Teams.
• Bachelor’s degree or non‑licensed master’s degree required.
• Anticipated Weekly Hours 40 Time Type Full time

Preferred

• Qualifications Experience in case management or discharge planning.
• Managed Care experience.
• Degree in behavioral health or human services strongly preferred.

Pay

The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .