Front Desk Receptionist

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

About Ah

• Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
• All while understanding that together we are even better.

Responsibilities

• Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently.
• Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment.
• Uses computer skills to assist guests, patients, and the healthcare team with appropriate information.
• Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers.

Requirements

• Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required] Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs [Required] Basic computer, typing, and fax machine knowledge [Required] Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required] Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required] Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean [Preferred] Interpersonal/customer service skills/qualities: Positive attitude, warm friendly, approachable, genuinely caring and compassionate, and professional [Preferred] Dependable, self- motivated and adaptable to varying work environments [Preferred] Education: High School Grad or Equiv [Required] Work Experience: Customer service management experience [Preferred] Prior customer service experience [Preferred] Licenses and Certifications: Basic Life Support - CPR Cert (BLS) [Preferred] Physical Requirements: (Please click the link below to view work requirements)

Benefits

• All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time

Shift

Day (United States of America) Address: 8000 Red Bug Lake Rd City: Oviedo State: Florida Postal Code: 32765 Job Description: Location: Oviedo, FL Schedule: Full Time Mon-Fri 9:30am-6pm Provides a consistently high level of service and satisfaction to patients and guests.

Physical Requirements

https://tinyurl.com/23km2677 Pay Range: $15.84 - $25.34 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.