Labor Planning and Forecasting Manager

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsible for all the local activities related to the labor planning and labor scheduling on the long and short term of the assigned unit(s).

About Gategroup

• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
• Passion Hospitality, in its purest form, comes down to a single, core principle: care.
• We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
• We care about what we do, and we understand the impact we have on others and the planet.

Responsibilities

• Labor Resource Planning: Develop and execute comprehensive labor resource planning strategies that align with business goals and operational needs.
• Analyze historical data, trends, and market dynamics to optimize labor allocation, ensuring the right workforce is in place to meet demand fluctuations while minimizing overstaffing and understaffing situations.
• Collaborate with Finance and Operations teams to develop labor budgets, monitor actual vs. planned expenditures, and provide insights to improve cost efficiency.
• Utilize data-driven forecasting techniques to anticipate labor needs, considering seasonal variations, special events, and other factors that impact workforce requirements.
• Develop and maintain reporting mechanisms to track key performance indicators (KPIs) related to labor utilization, productivity, and cost, providing regular updates to senior management.
• Collaborate with departments such as Operations, Human Resources, Finance, and Industrial Engineers to align labor plans with operational strategies and business objectives.
• Recommend short-term and long-term staffing strategies that align with business goals, including hiring, training, and reassignment of labor resources.
• Monitor and review weekly schedules to accommodate changing business needs.
• Continuously identify opportunities for process improvement within labor planning and resource allocation and implement best practices to enhance overall efficiency.
• Stay current with labor regulations and policies to ensure all workforce planning activities are compliant with legal requirements.
• Provide guidance and mentorship while fostering a collaborative, high-performing, and results-oriented team environment.
• Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Requirements

• Education Bachelor’s degree, or equivalent professional experience within operational planning, monitoring operational

Key Performance Indicators, or financial controlling

• Experience leading strategic or operational workforce planning activities, including demand and gap analysis
• Ability to identify complex themes, findings, and suggestions/recommendations from both quantitative and qualitative assessments
• Ability to function independently
• Easily adaptable and receptive to change, with a strong drive to adopt innovative approaches
• Proficient at handling tasks under demanding time constraints
• Strong written and verbal communication skills

Skilled in personnel scheduling and rostering

• Proficient with Microsoft Office Products (Excel, Word, PowerPoint, Outlook, and SharePoint) Knowledge of union regulations and labor legislations
• Fluent in written and verbal English language.
• Strong communication skills Job Dimensions Geographic Responsibility: Multiple Units in an area
• Full Time Travel %: 10-25% outside of 50 miles
• Professional affiliate organizations

Preferred

• Knowledge of a second language is a plus

Benefits

• $90,000 - $100,000 /per year
• Paid time off 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program Commuter benefits
• Exempt Internal Relationships: Regional and unit operations, finance, human resources staff

Work Environment

/ Requirements of the Job: Office / Manufacturing Budget / Revenue Responsibility: N/A Gategroup Competencies Required to be Successful in the Job: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment

Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Please click here to view our North America Applicant Privacy Notice https://gategroup.com/data-privacy/ We anticipate that this job will close on: 11/30/2026 Please click here to view our North America Applicant Privacy Notice. If you want to be part of a team that helps make travel and culinary memories, join us!