Funeral Attendant (part-time)

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations.

Responsibilities

• Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management.
• Attendance at monthly staff meeting is expected.
• The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc Serves as an usher and may park cars or perform any transportation requirements.
• Funeral Home vehicles for services and picking up families

Ensures refreshments are available (where allowed by law)

• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc., Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Requirements

• Education High school diploma or equivalent
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses Valid state driver’s license with an acceptable driving record required
• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Preferred

• Previous customer service and/or sales experience preferred

Postal Code

37920 Category (Portal Searching): Operations Job Location: US-TN - Knoxville