Teller - Floater

It’s about being kind because kindness is the best currency. Do you love bringing a smile to someone’s face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?

As a Teller - Floater , you are our director of first impressions.

About Frostbank

• At Frost, it’s about more than a job.
• It’s about having a flourishing career where you can thrive, both in and out of work.
• At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be.
• In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
• Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas.
• Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.
• At Frost, it’s about being part of something bigger.
• If this sounds like you, we encourage you to apply and see what’s possible at Frost.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Always take action using
• Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us.
• Our tellers believe in trust, integrity, and building relationships with our customers, who span generations.
• They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.
• Required Availability: Monday–Friday, 7:00 am–6:30pm with Saturdays, 8:30am–1:30pm Additional Preferred Skills: Excellent written and verbal communication skills Next-level customer service skills

Benefits

• Proficiency in Microsoft applications Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that.
• Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more!