Head, Lifestyle Management (Private Banking)

Access Bank PLC

Lagos, Nigeria
Posted 30 Oct 2026

# Head, Lifestyle Management (Private Banking)

> Access Bank PLC · Lagos, Nigeria · Full-time · Posted 2026-10-30

**Workplace:** on_site

**Department:** Retail Banking

## Description

**Job Grade:** DM - MGR

**Job Location**: Lagos

**Job Overview:** To coordinate and oversee bespoke lifestyle management services for Private Banking clients by developing strategic partnerships, managing concierge services, and executing high-impact client engagement initiatives that enhance client experience, satisfaction, and retention.

**Key Responsibilities**

Strategic development and deployment of lifestyle products to enhance client experience.
Maintain an engagement process flow that promotes client loyalty.
Ensure brand representation and standards that meet tier-client expectations and corporate goals.
Custodian of the private client database.
Custodian of strategic partnerships and collaborations that meet growing business objectives and goals, creating glitch-free onboarding and client-request processing.
Oversee the Group’s marketing budget, ensuring compliance and alignment with business goals.
Custodian of the Group’s lifestyle-management products and services and ensure all requests are completed in line with the service guide.
Custodian of the Group’s budget, with Group Head approval for expenditures.
Design and oversee all lifestyle-management process flows.
Deploy business-development strategies that align with client-acquisition goals.

## Requirements

**Skills/Competencies**

_Required skills_

Excellent customer relationship development/management
Strong customer service orientation
Lifestyle product and service management
Excellent communication and interpersonal skills
High level of professionalism and discretion
Attention to detail

_Functional Skills_

Partnership and stakeholder management
Business development
Leadership and team coordination
Event planning and execution
Vendor sourcing and negotiation
Client relationship management

_Generic Skills_

Proactive and resourceful
Problem-solving and critical thinking
Ability to work under pressure and manage multiple requests
Strong relationship-building ability

**Qualifications & Experience**

_Mandatory_

First degree in any Business-related discipline
Relevant professional certification
Minimum of 8-10 years' experience in banking

Only shortlisted candidates will be contacted.

## Apply

[Apply at Access Bank PLC](https://apply.workable.com/access-bank/j/FE5F22BC94/apply)