Customer Fulfilment Specialist

• The Customer Fulfilment Specialist manages and controls semiconductor manufacturing spares across plants/production lines to ensure equipment uptime.
• This role focuses on accurate spare part master data, inventory control, spare request fulfillment, stock audits, and readiness planning aligned with semiconductor manufacturing requirements.

About MSR-FSR

MSR-FSR is an international managed engineering services provider supporting leading organisations in the high-technology sector. We collaborate with major global clients and are recognised for delivering high-quality engineering solutions.

We offer structured training, career development opportunities, and the chance to work on large-scale projects across Europe.

Responsibilities

• Administer the spare parts management system (spare module/ERP/CMMS integration), ensuring accurate item setup and lifecycle status.

\- Maintain complete and correct critical spares master data

• \- part numbers, alternates, BOM/kit definitions (if used), manufacturer references, compatibility, and substitutes
• \- lead times, MOQ, storage requirements, and serialization/traceability rules (if applicable) - Manage the full spare flow:
• \- receiving/put-away confirmation - inspection/quality checks coordination (as required)
• \- issuance to maintenance/production teams based on approvals and procedures - returns, scrap/write-off processing, and root-cause support for discrepancies
• \- Monitor stock health for critical equipment: - min/max levels, reorder points, safety stock, and buffer planning
• \- ensure correct part selection for equipment models/lines - ensure timely fulfillment to support downtime reduction targets

\- Conduct and support cycle counts, audits, and reconciliations

• \- investigate variances and ensure corrective actions are recorded - Support uptime strategy by identifying and maintaining:
• \- A/B/C critical spares classification (or company-defined criticality tiers) - consumption trends, slow-moving/excess stock reporting
• \- Track and report spare performance metrics to leadership: - stock availability/service level, stock-out causes, turnaround time for requests
• \- overdue orders, supplier performance inputs (lead time adherence)
• \- Work closely with Procurement/Supply Chain: - trigger replenishment actions
• \- manage vendor documentation and ensure part data alignment with purchasing
• \- ESD-safe handling/storage rules, cleanliness/packing standards when applicable
• \- traceability and documentation retention for regulated/critical components
• \- Maintain controlled access and governance: - standard approval workflows
• \- change management for master data updates

Requirements

• \- Diploma/Degree in Engineering, Supply Chain, Logistics, or Business (or equivalent experience).
• \- Hands-on experience with \*\*ERP/CMMS or inventory systems\*\* (SAP, Oracle, Maximo, etc.).
• \- Strong data accuracy and reconciliation skills.
• \- Intermediate-to-advanced Excel (reports, pivot tables, inventory analytics).

Preferred

• \- Proven experience in spares/inventory administration and/or equipment maintenance support.
• Experience in semiconductor manufacturing or high-tech maintenance environments.
• \- Familiarity with equipment spare criticality, lead-time planning, and reliability-driven inventory.
• \- Knowledge of maintenance/production downtime processes (CMMS workflows). Key Performance Indicators (KPIs)
• \- Inventory accuracy (audit variance %) - Spare request cycle time (request-to-issue) - Stock-out frequency and severity (critical spares)
• \- Reorder compliance (on-time replenishment) - Reduction in excess/obsolete spares while maintaining availability

Pay

Salary : 19€ per hour

Initially a 12 month contract with a possibility of extension

Customer Fulfilment Specialist

MSR-FSR · Leixlip, Ireland · — · Posted 2026-10-30

Apply

[Apply at MSR-FSR](https://apply.workable.com/msr-fsr/j/2B33A68D41/apply)