Operations Assistant

Purpose To provide secretarial and administrative support to UK Consultancy team on a daily basis to ensure that their needs and the clients’ needs are met at all times.

About Turner & Townsend

• Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries.
• Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
• Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
• Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
• We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
• Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Responsibilities

• This role will be supporting the Midlands and South Building Consultancy team.
• An understanding of the teams’ priorities including diary management.
• This involves organising travel arrangements, client and internal meetings, lunches and dinners. - Organisation of internal and external events including client entertaining and network events - Creation of Letters and PowerPoint presentations from scratch to a high standard - Preparation of outgoing correspondence and various other document. - Dictation typing, amending, formatting and binding reports - Creating agendas/collating all papers ahead of meetings - Full management of filing/e-filing/archiving - Meet and greet clients, including booking meeting rooms, equipment and organising refreshments as necessary - Communicate with the team, ensuring a high level of awareness of current priorities and whereabouts - Travel and expenses management - Administrative duties for the business’ one team
• Charity Partner, Shelter in accordance with supporting the Exec Director - Other ad hoc tasks as and when required
• Person Specification/Requirements - Prior PA/Secretarial experience - Experience of working with internal/external clients - Ability to work proactively and co-operatively - Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met - Pro-active and enjoys working autonomously and as part of a wider team - Being ‘one step ahead’, i.e knowing where they need to be, when and with the right paperwork - Maintains a positive attitude towards routine tasks - Accurate and exceptional attention to detail - Extremely professional and approachable whilst also being adaptable - Understands and appreciates the importance of using discretion - Team player who deals effectively with colleagues and clients - Excellent IT skills (Word, Excel, MS Outlook & PowerPoint) for the production of high quality documents, reports, correspondence, diary and email management - Excellent communication skills, both verbally and in writing

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