Patient Services Representative

Insert range Cumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)! The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always makes an excellent 1st impression by delivering an unsurpassed customer experience.

About Chord Specialty Dental Partners

• Cumberland was formed in 2012 by four dentists with a desire to make a difference.
• Their vision was to create a company that positively impacts the lives of children.
• Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members.
• We utilize the individual strengths of all our employees to create the brand you see today.
• To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment.
• We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

Responsibilities

• Insert schedule
• City, State Responsibilities Deliver excellent customer service
• Check patients in and obtain all required documents
• Collet co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries, directing to appropriate departments

Schedule and confirm patients appointments

• Answer telephones and prepare new patient charts neatly and accurately
• Scan documents and essential paperwork to the practice management system Qualifications Insurance verification experience required

Preferred

• Dental office experience preferred

Benefits

• We believe that taking care of our employees and their families is paramount.
• That's why we offer a comprehensive benefits package designed to support you in every aspect of your life.
• Medical and Vision Insurance : You're eligible starting the first month after you join.
• Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match : We help you plan for your future with our matching program.
• Take the time you need to relax and recharge.
• Earn rewards for bringing talented individuals to our team.
• Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• We understand the importance of furry family members too.
• We provide the tools and resources you need to excel in your role.
• Protect yourself and your loved ones with our coverage options.