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Private Client Administrator

Swisslife

We are currently looking to recruit a Private Client Support Administrator to join our team.

About Swisslife

  • Chase de Vere is a national, award-winning independent financial advice firm established in 1969.
  • We offer tailored, whole-of-market solutions and provide expert financial advice to individuals and businesses.
  • Our purpose is to help clients "be future confident," which also means empowering our employees with the tools, support, and opportunities to thrive in their careers.
  • At Chase de Vere, we value excellence, integrity, and personal growth.
  • Joining our team means being part of a supportive environment where your professional development is prioritised, and your contributions are recognised.
  • If you’re looking for a place where you can make a real impact and grow your career, consider Chase de Vere.
  • Together, we help clients achieve financial security and peace of mind for the future.
  • Chase De Vere are known as experts in our field and we pride ourselves on the reputation we have built over the past 55 years of business.
  • We know we can’t achieve the results we do without the right people.

Responsibilities

  • Have previous experience of working in an administrative capacity in financial services, ideally an IFA setting.
  • Have experience working within defined service standards, policies and procedures
  • Be confident using all programmes within the Microsoft Office Suite (Word/ Excel/ PowerPoint) The role will involve: Providing 1-1 support for Independent Financial Advisers Responding to day to day technical and process queries from Advisers, Administrators and Clients Preparing client meeting packs
  • Recording and updating the back office systems
  • Booking client review appointments and managing IFA’s diary
  • Maintaining client files throughout the application stage
  • Processing new business received via post or online

Loading relevant data on to the CRM database

  • Updating IFA’s & Clients’ on the progress of their new business cases
  • Adhering to FCA regulations and internal policy and procedure
  • Developing and maintaining strong working relationships with colleagues across the business

Benefits

  • By joining Chase de Vere, you’ll have a progressive career with great benefits and a nurturing culture that makes you part of something special.
  • Alongside a competitive salary with the opportunity to earn an annual bonus, we also provide the below benefits: 25 days annual leave (increases to 30 days with service) plus
  • Bank Holidays Contributory pension scheme
  • Life assurance – 4 x annual salary
  • Comprehensive induction and training programme
  • Funded exams and paid study leave A wide range of voluntary flexible benefits to suit your individual needs
  • The option to buy additional holiday days

Cycle to work

  • Scheme Paid volunteering days each year Employee Assistance Programme with access to a 24/7 helpline
  • Access to our free mortgage service, through our internal mortgage team
  • Our Employee Forum and Diversity & Inclusion group
  • Local and companywide events in support of our company charities