Senior Specialist Transport

KEY ACCOUNTABILITIES End-to-end transport planning and execution - Manage complex transport planning activities, including carrier assignment, scheduling, acceptance/refusal handling, and resolution of planning conflicts and capacity constraints - Coordinate high-priority, time-critical, and business-sensitive shipments requiring advanced operational judgement - Manage transport planning activities, including multi-stop, cross-border, intercompany, and customer-specific transport requirements - Review unplanned orders, capacity shortages, and carrier refusals, identifying suitable alternatives and recommending appropriate solutions - Ensure transport plans are aligned with customer requirements and carrier capacities - Manage and coordinate outbound, inbound, return, and international shipment activities across all transport modes - Coordinate transport activities with internal logistics stakeholders in addition to other service lines and functions to ensure successful execution - Negotiation and onboarding of carriers in alignment with Procurement - Verification of invoices and approval of costs for logistics services - Handling of transport claims (damages, losses, delays) in coordination with carriers, insurance, and internal stakeholders - Ensure adherence to transport-related Omya standards and legal compliance requirements Stakeholder management and communication - Collaborate closely with the Team Lead Transport to ensure operational priorities and service commitments are achieved - Partner with internal stakeholders across different service lines and functions to align transport execution with requirements - Coordinate daily operations with carriers, freight forwarders, customs agents, and 3PL providers - Communicate transport disruptions, operational risks, and corrective actions in a timely and transparent manner - Support customer and stakeholder escalations through effective issue resolution and cross-functional coordination Team leadership and people development - Lead, coach, and develop Transport Specialists ensuring effective day-to-day performance and workload management - Set clear objectives, priorities, and performance expectations for the team, in line with regional logistics targets - Drive capability building through training, upskilling, and knowledge sharing - Foster a culture of accountability, collaboration, service orientation, and continuous improvement within the transport organization - Support recruitment, onboarding, succession planning, and talent development Continuous improvement and digitalization - Monitor transport execution performance and identify trends, exceptions, claims, and operational improvement opportunities - Analyze recurring transport issues and contribute to root-cause investigations and corrective action plans in alignment with logistics process experts - Contribute to transport KPI achievement by proactively addressing operational bottlenecks and service risks - Support implementation of new transport tools, systems, and process enhancements - Drive transport-related cost optimizations by identifying savings levers (e.g. consolidation, mode shift, routing) and implementing improvement measures JOB REQUIREMENTS Education - University degree in Logistics / Supply Chain Management / Business Administration / Industrial Engineering or related field or equivalent working experience Experience - Minimum 3 years of relevant working experience in a related position, leadership responsibilities beneficial - Hands-on experience with transport planning, scheduling, and execution across multiple modes and related documentation, compliance, and customs requirements - Experience working with carriers, freight forwarders, and 3PL partners, including SLA follow-up, exception handling, and claims Knowledge and skills - Strong knowledge of end-to-end transport processes including planning, scheduling, orchestration, execution, exception and claims handling, and documentation - Deep knowledge of transport modes and regulations - Strong understanding of Incoterms, customs and trade compliance basics, dangerous goods regulations, and transport-related internal controls - Evidence-based approach to problem-solving, with strong quantitative and qualitative analysis skills - Excellent organizational skills - Creative and critical thinking skills - Strong know-how in SAP (MM, SD / LE), transport-related systems (TMS, WMS, etc.) and MS Office Other requirements - Proficient command of both oral and written English and additional local language(s) is an asset - Willingness to travel up to 5% POSITION SCOPE Reporting Line(s) Solid line(s) to: Team Lead Transport