ServiceNow Architect

This role requires effective communication skills, which is a must for this role.

About Myhrabc

• Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives.
• Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
• Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.
• Join us and make a positive impact on human and animal health.
• Become part of our purpose-driven, multicultural team now and help us create healthier futures Full time Affiliated Companies: Affiliated Companies: World Courier (Lithuania) UAB

Responsibilities

• Role of a ServiceNow Architect at Cencora is closely related and works in pair with development team process owners.
• Position includes research of markets new best practices, development optimizations, solution recommendations and guidelines for technical debt reduction.
• ServiceNow Architect must have ability to translate stakeholder requirements into technical solution design, that aligns with ServiceNow best practices and is in line with OOB functionality.
• This role correspondingly includes, but is not limited to: Evaluation of new features and produce comprehensive analysis and recommendations.
• Perform and participate in product roadmap planning together with Product Owner.
• Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, and testing, etc.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
• Ensures that non-functional requirements are met in the system (data security, solution integrity, solutions are testable and do not impact performance, etc.).
• Stay current with capabilities of ServiceNow platform.
• Creates technical design documentation.
• Provides technical coaching and oversight to junior developers.
• Capable of estimating solution complexity based on time, cost, and quality.

Requirements

• Be proactive about knowledge sharing.
• 5+ years of professional experience in design and development in ServiceNow.
• 3+ years ServiceNow Solution Architect experience.
• Strong knowledge and practical experience of ServiceNow API.
• System integration experience using web services and other web-based technologies such as REST/SOAP.
• Understanding of ServiceNow capabilities across the platform and experience in implementing best-practices and procedures.
• Experience with ITOM, ITSM, HRSD, GRC/IRM, SPM, Knowledge management.
• scripting (JavaScript), data model, ACLs, scoped applications, performance, and upgrade strategy.
• Experience in professional communications with stakeholders at all levels.
• Practical experience with agile methodologies/tools.
• Proven ability to drive results and readiness across multiple solutions.
• ITIL Certification.

Benefits

• 4500 - 6700 EUR gross monthly #LI-Hybrid What Cencora offers We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year.
• As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program.
• We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times.