Technical Consultant- Austin, TX

We have an opportunity for the role of Technical Consultant within our Rapid Diagnostics division based out of Austin, TX and this is a field-based remote role.

About Abbott

• Abbott is a global healthcare leader that helps people live more fully at all stages of life.
• Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
• Our 122,000 colleagues serve people in more than 160 countries.
• Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
• Connect with us at abbott.com , on LinkedIn at https://www.linkedin.com/company/abbott-/ , and on Facebook at https://www.facebook.com/AbbottCareers .

Responsibilities

• As the Technical Consultant, you’ll provide clinical and technical expertise to healthcare customers using Abbott infectious disease diagnostic solutions.
• You’ll support product implementation, training, connectivity, workflow optimization, and customer retention across assigned accounts.
• You’ll Work On Deliver on-site technical and clinical training for infectious disease diagnostic products, including instruments and rapid tests.
• Support new account implementations, evaluations, and activations to ensure successful adoption of Abbott solutions.
• Guide customers through verification studies and testing processes while supporting compliance with CLIA, CAP, COLA, and TJC requirements.
• Serve as a trusted technical resource, helping customers optimize workflows and product utilization.
• POC Link connectivity implementations and support integration with customer IT environments.
• Troubleshoot connectivity and performance issues and recommend solutions that improve operational efficiency.
• Educate customers on testing trends, workflow improvements, testing volumes, and data-driven insights.
• Partner with sales teams to support key accounts, customer retention efforts, and growth opportunities.
• Conduct workflow assessments in clinics and hospitals to improve turnaround times and testing efficiency.
• Deliver educational presentations and ongoing product support to laboratory and healthcare professionals.
• Collaborate with technical, sales, and marketing teams to share customer insights and market trends.
• Participate in company meetings, training programs, and professional development activities.

Requirements

• Qualifications Bachelor of Science degree in Medical Technology, Nursing, or a directly related scientific discipline.
• Registered Medical Technologist or Registered Nurse in the state of residence.
• Minimum 3 years of experience as a Medical Technologist in a clinical laboratory or as a Registered Nurse in a critical care or infectious disease setting.
• Minimum 1 year of implementation, point-of-care testing, or related diagnostic support experience.
• Experience using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to deliver technical training and education to healthcare professionals.
• Ability to travel up to 75%, including occasional short-notice and weekend travel.

Preferred

• Qualifications Experience in point-of-care coordination, supervisory, or management roles.
• Advanced degree in a healthcare, laboratory, or related field.
• Additional experience supporting infectious disease testing programs.
• Knowledge of point-of-care testing workflows and regulations.
• Experience training customers and resolving technical product issues.
• Familiarity with healthcare instrument connectivity and integration.
• Exposure to customer-facing consulting, implementation, or sales support activities.
• Ability to work independently while managing multiple customer engagements.

Pay

The base pay for this position is $61,300.00 – $122,700.00 In specific locations, the pay range may vary from the range posted.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

JOB FAMILY

Sales Force DIVISION: ID Infectious Disease LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf