Spa Manager
- Fairfax, United States
- On-site
- Mid Level
- Posted
A Day in the Life of a Spa Manager Deliver outstanding upscale customer service within the med spa and on the phone
About Ias
- It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics.
- To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us.
- That’s where you come in.
- Join the exciting culture at It’s A Secret Medspa and become a part of our big, fabulous family while taking your skills to the next level.
- You’re going to love it here!
Responsibilities
- Handle administrative task including but not limited to time punches, scheduling, inventory and reporting
- Ability to successfully promote the brand, products and services offered
- Upsell client's the appropriate products based off services conducted
Be present for all mandatory corporate meetings
- Present information relayed from corporate office to staff efficiently Promote/sale It's A Secret's brand, products and services in order to reach monthly goals
- Monitor med spa performance and ensure that sales are maximized
Demonstrates ability to balance coaching/mentoring with discipline
- Leads associates in a professional manner to foster and promote a cooperative teamwork environment
- The Spa Manager will oversee and manage all aspects of a specific It's A Secret Med Spa's field operation.
- Which include but not limited to reaching sales goals through client education, inventory control, promotion of products, upscale customer service and training/developing sales associates.
Requirements
Ability to work flexible schedules including days/evenings/weekends
- Needed Spa experience preferred but not required.
- 2-3 years or more of Sales Managerial experience within an upscale organization required.
- Proven sales rapport required.
- Proven ability to identify, retain, manage and develop strong teams.
- Ability to identify and problem solve, set expectations, goals and delegate.
- Knowledge and understanding of all spa services and product lines.
- Must be able to lead by example and perform duties that you staff performs.
- Strong organizational and communication skills.
- Efficient with Microsoft and Apple products.
- Proven ability to manage a diverse group of associates and clientele.
Preferred
- College education preferred.
Pay
- PLUS highly competitive, industry leading uncapped bonus program.
- The ideal candidate must ensure an upscale client centric atmosphere is present while also adhering to all policies, procedures and compliance in accordance with state regulations.
Benefits
- Competitive base salary + commission, PTO, multiple health insurance, dental, vision, employer paid short-term and long-term disability, employee discounts, 401k, tuition reimbursement, and referral bonus program.
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