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Associate Dispatcher - Transmission (System Operator)

Dukeenergy

The Associate Dispatcher (System Operator) is a training position for becoming a Dispatcher (System Operator) in the Duke Energy Florida Energy Control Center. The job responsibility of the Associate Dispatcher is to complete Duke Energy's Dispatcher Qualification Program during the initial 12 -15 months of their employment.

About Dukeenergy

  • Build an exciting, rewarding career with us – help us make a difference for millions of people every day.
  • Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Responsibilities

  • The goal of the program is to develop proficiency in all System Operator functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation.
  • The Associate Dispatcher (System Operator) is a training position for becoming a Dispatcher in the Duke Energy Florida Energy Control Center.
  • The Transmission classification will be responsible for all transmission desk functions.
  • The job responsibility of the Associate Dispatcher (System Operator) is to complete Duke Energy's Dispatcher Qualification.
  • The goal of the program is to develop proficiency in all Dispatcher functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation.
  • The Associate Dispatcher (System Operator) functions includes operating and maintaining the high voltage transmission system in a safe, reliable, and economic manner; coordinating and directing high voltage transmission system switching activities for normal maintenance and power restoration; optimizing resources to regulate system voltage; continually analyzing the high voltage electric system to determine harmful contingencies; forming contingency plans to mitigate consequences and implementing contingency plans should the event occur.
  • Controlling and monitoring a power system is a 24-hour operation and therefore requires Associate Dispatchers to work 12-hour rotating shifts.
  • The Associate Dispatcher is a training position for becoming a Dispatcher in the Duke Energy Florida Energy Control Center under two classifications ("Balancing Authority" and "Transmission").
  • The job responsibility of the Associate Dispatcher is to complete Duke Energy's Dispatcher Qualification Program.
  • The goal of the program is to develop proficiency in all Dispatcher functions through the use of various training methods including the classroom, on-the-job training, field experience, and power system simulation: The Balancing Authority classification will include both the Generation and Interchange desk functions.
  • An Associate Dispatcher – Balancing Authority must optimize all generation resources.
  • Generating units must be controlled so that production costs are minimized.
  • This optimization will include the purchase of supplemental energy to offset more expensive resources, or the sale of excess generation when resources are not fully utilized.
  • The Associate Dispatcher must evaluate and manage requests for use of Duke Energy's transmission system to ensure comparable treatment required by federal law for all transmission customers.
  • In addition, the Associate Dispatcher calculates and posts remaining transmission capability that is for sale, and coordinates energy transactions with other electric utilities.
  • The Transmission classification will be responsible for all transmission desk functions.
  • The Associate Dispatcher – Transmission functions includes operating and maintaining the high voltage transmission system in a safe, reliable, and economic manner; coordinating and directing high voltage transmission system switching activities for normal maintenance and power restoration; optimizing resources to regulate system voltage; continually analyzing the high voltage electric system to determine harmful contingencies; forming contingency plans to mitigate consequences and implementing contingency plans should the event occur.
  • Controlling and monitoring a power system is a 24-hour operation and therefore requires Associate Dispatchers to work 12-hour rotating shifts.
  • Position has call-out responsibilities and must be available to work all hours as needed, day or night, weekends, or holidays.

Requirements

  • Associate degree in Electrical Technology and 6 years of directly related experience
  • Bachelor's degree in technical field in lieu of the associate degree and 6 years' experience
  • Military certifications may be accepted in lieu of the two-year degree in electrical technology.

Preferred

  • Bachelor’s Degree in an Engineering Discipline Transmission Maintenance, Relay Technician or Generation Plant Operator Experience preferred NERC Certification Specific Requirements: The position requires a two-part pre-employment testing.
  • In addition, acceptance into this position requires that the candidate pass a 7-year background check and successfully complete training on critical infrastructure protection.
  • Once accepted into Duke Energy's Dispatcher Qualification Program, the Associate Dispatcher will be required to pass a North American Electric Reliability Corporation System Operator Certification Exam during the first year of employment.
  • Mobility Classification Onsite Mobility Classification – Work will be performed at a company facility.

Important Application

Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, November 12, 2026 More than a career - a chance to make a difference in people's lives.

The first part of pre-employment testing requires the candidate to pass the EEI System Operator/Power Dispatcher (SOPD) Test. Upon SOPD recommendation, the candidate may be invited to a site visit for an industrial psychologist assessment and interview with Duke Energy employees.

On-site employees are also required to live within a reasonable daily commute to their assigned work location, not greater than 50 miles one way.

Travel

Requirements 5-15% Relocation Assistance Provided (as applicable) Yes Represented/Union Position Main IBEW Florida Union Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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