Customer Service Representative (Casual)

• Start Your Career Journey in Mackay with Avis Budget Group!
• If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.
• You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
• Rental Sales Agent at Avis Budget Group (AUS & NZ) What We’re Looking For: A full and valid

About Avisbudget

• Dreaming of a role where every day brings something new?
• Join us at our Mackay Airport location and become part of a team that helps people move with confidence and ease.
• Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose.
• Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
• Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
• We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
• At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain.
• We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.
• Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
• Apply now and start your journey with us!
• Mackay Queensland Australia

Responsibilities

• What you’ll do Establishing customer car rental needs by actively listening
• Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner

Requirements

• Ability to work in a fast-paced environment while delivering exceptional service
• Comfortable using computer systems to manage bookings and rental information

Preferred

• Experience in customer service, retail, hospitality, or sales is a plus

Benefits

• 💰 Competitive hourly rate ($41.96ph) + loadings + performance bonuses 🧘 Wellbeing program including life insurance, discounted health cover & superannuation options 🎁 Access to discounts on retail, fitness, cinema, and more 🚗 Employee discounts on car rentals across Avis Budget Group 🧠 24/7 Mental Health Support via Employee Assistance Program (EAP) 📚 Comprehensive training to help you succeed and grow

Career Snapshot

📍 Mackay Airport, QLD Location 💼 Casual role 3-4 days per week 🌴 $41.96ph + Loadings & Bonuses 🚀 Entry-Level Opportunity with Full Training Provided 🌍 Global Company with Career Growth Potential About the Role In this role you will be the face of our brand!

Answering customer questions and inquiries ​🎥 Want to see what the role looks like in action? Click below to watch a short video overview of the Rental Sales Agent role at our Brisbane Airport location.

Australian driver’s licence Availability to work a rotating roster (including weekends, evenings, and public holidays)

Strong attention to detail and ability to follow procedures