Bar Supervisor - Opening Mama Shelter Mexico Cty

AND NOW YOU KNOW THE TUNE… First verse: No AI screening at Mama! Every application is personally reviewed, and we take the time to get to know your story. Second verse: First, you’ll have a phone conversation with our People & Culture team to see if we’re a good match. Chorus: After the phone interview, we’ll invite you to an online or face-to-face conversation. Final verse: Of course, you’ll hear back from us within two to three weeks at the latest , whether the answer is ✔️ or ✖️.

About AccorHotel

• Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founder of Club Med), Mama Shelter is a creator of living spaces and a director on a daily basis!
• They are atypical places, in which everyone feels at home, places resulting from a mix of influences, freedoms, sensations and emotions.
• More than rooms and restaurants, Mama Shelter is a dynamic, a vibration: they are real urban refuges, not only aesthetic and modern but also popular, welcoming and sexy.
• Whatever your role, we're all here to make the guest experience as unforgettable as possible.
• to bring small moments of happiness to people.
• Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands.
• Ennismore is a joint venture with Accor, founded in 2021.

Responsibilities

• Supervise the day-to-day operations of the bar, ensuring smooth and efficient service.
• Lead, train, coach, and motivate bartenders and bar support team members.
• Ensure all beverages are prepared and served according to brand standards and recipes.
• Maintain exceptional guest service standards and resolve guest concerns promptly and professionally.
• Monitor inventory levels, place orders, and manage stock rotation to minimize waste and shortages.
• Assist in controlling beverage costs, labor costs, and overall bar profitability.
• Ensure compliance with hygiene, health and safety, and responsible alcohol service regulations.
• Support the development and implementation of cocktail menus, beverage programs, and special promotions.
• Conduct opening and closing procedures, cash handling, and reconciliation when required.
• Collaborate closely with the Food & Beverage management team to achieve operational objectives.
• Participate actively in the hotel's pre-opening phase, including recruitment, training, menu tastings, SOP development, and operational setup.
• Candidate Profile Minimum of 2 years of experience as a Bar Supervisor, Head Bartender, or a similar leadership role.
• Strong knowledge of spirits, wines, beers, cocktails, and current beverage trends.
• Proven leadership and team development skills.
• Each Mama tells the story of the city they are in, and all the influences mix.
• We offer our guests a cheerful atmosphere and exceptional service at an affordable price.

Requirements

• Previous experience in hotels, upscale restaurants, lifestyle venues, or high-volume bars preferred.
• Excellent communication and interpersonal abilities.
• Passion for guest service and hospitality.
• Strong organizational skills and attention to detail.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Preferred

• Proficiency in English is highly desirable; additional languages are an asset.

Benefits

• Our growth allows us to give our teams great careers by developing internal development and international mobility, and it's not a question of diploma or years of experience.