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Remote Hotel Reservations Specialist | Customer Support

Careers In Travel | Destination Planners

About Careers In Travel | Destination Planners

  • Remote (U.S.)
  • Travel & Hospitality

Responsibilities

  • We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
  • Process and confirm hotel bookings through preferred travel partners

Communicate with clients regarding rates, availability, and details

  • Provide professional customer service via phone, email, or chat
  • Research properties and destination amenities to match client needs
  • Maintain accurate records of reservations and client preferences

Requirements

  • Exceptional communication and organization skills
  • Enthusiasm for travel, hotels, and guest satisfaction
  • Self-discipline and accountability in a remote environment
  • Basic computer proficiency and comfort learning new systems

Benefits

  • 100 % remote structure with flexible scheduling
  • Access to professional travel training and certification paths
  • Access to industry discounts after completion of onboarding
  • Start your remote career in travel with a team that values service, growth, and professionalism.