Intake Attorney

You will be the first point of contact for potential clients.

About zdfirm

• ZLG At ZLG, we're proud of our skill, compassion, and commitment to helping people in need.
• We do things differently.
• We're innovative and use cutting-edge technology.

Responsibilities

• You'll interview prospective clients to learn the facts and decide whether their case fits our practice areas.
• You'll also own intake for new clients and their initial meetings.
• Evaluate potential cases for sign-up alongside the intake team Talk with potential clients, answer their questions, and assess their cases Act as the firm's attorney representative.
• Explain our services and secure sign-ups on wanted cases.
• Escalate to a senior attorney when needed Review contracts with new clients and explain next steps Follow intake processes to set up new cases.
• Tell the firm and the assigned attorney team about each sign-up
• Qualifications 1+ year as a practicing attorney (personal injury case experience preferred) 1+ year in intake or sales
• Able to vet and research incoming cases against firm guidelines
• Able to sell the firm's strengths, set realistic expectations, and earn the client's signature

Requirements

• Positive attitude, strong listening skills, and real empathy
• Comfortable with technology and quick to adopt new processes JD from an ABA-accredited law school and active good standing with any U.S. state bar

Bilingual in Spanish is a plus, not required