Volunteer Coordinator

Under the direction of the hospice agency manager or designee, the hospice volunteer coordinator recruit volunteers and manages the volunteer program.

Responsibilities

• Manages program compliance with required reporting and CMS regulations.
• What you will do Supervises and develops the Volunteer Program for assigned areas for hospice agencies.
• Accurately completes all required clinical documentation consistently per RHS standards.
• Responsible for maintaining volunteer files and ensuring they meet requirements for documentation.
• Assures that each volunteer is appropriately supervised and evaluated and documents such.
• Assures volunteers' compliance with agency policies and procedures.
• Ensures that 5% of the clinical staff hours are to be provided by the volunteer services department in order to maintain Medicare Benefit Certification.
• This includes services such as providing personal care to patients, providing relief to family caregivers, and assisting families with household chores.
• Recruits, interviews and selects volunteers.
• Assigns duties to administrative and patient care volunteers.
• May accompany newly oriented volunteers on first visits whenever possible.
• Ability to delegate and prioritize tasks to facilitate quality patient care and ensure all patient care needs are met.
• Able to recognize and respond to emergency situations.
• Reports response of patient/family to volunteer services to appropriate Hospice Staff.
• Participates positively in training and support of all team members, volunteers and students as needed.
• Offers volunteer training to community and documents those efforts.
• Participates in staff training programs to include long term care facilities, community education programs and bereavement volunteer training.
• Serves on committees as assigned.
• Performs a complete evaluation of patient/family/caregiver volunteer needs when requested based on patient's plan of care.
• Develops an individualized plan of care for defined volunteer services which provides support to patient/family.
• Volunteer services include providing emotional support to patients/families, providing personal care to patients, providing relief to family caregivers, and assisting families with household chores.
• Assigns duties to administrative and patient care volunteers.
• Ensures volunteer professional services are provided by professionals who meet the State regulations for the discipline.
• Assists in the development and updating of the plan of care.
• Assesses patient/family response to and satisfaction with care.

Requirements

• Education , High school or equivalent (Required) Bachelors Degree, (Preferred) Experience Supervisory experience (Preferred) Licenses and Certifications CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 60 Days(Required) Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job

Pay

Newport News, Virginia Hiring Range $18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Valid Drivers License Required To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .