Emergency Veterinary Receptionist

Dogwood Veterinary Specialty and Emergency
is growing, and we're adding an experienced
Emergency Veterinary Receptionist
to our Marietta team.
If you're an experienced
Veterinary Receptionist, Client Service Representative, Medical Receptionist, Patient Coordinator, or Healthcare Customer Service professional
, join
Dogwood Veterinary Specialty and Emergency
, an established emergency and specialty veterinary hospital.
You'll help clients navigate stressful situations with compassion while coordinating
client communication, patient flow, and daily hospital operations
.
Veterinary experience is a plus, but strong client service, communication, and healthcare operations experience can translate well to this role.
Schedule Availability
10:00 AM – 8:00 PM

What You'll Do

You'll help create a seamless experience for clients and patients from
arrival through discharge, transfer, or continued hospitalization.
Welcome and support clients during
Emergency and Specialty visits
Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication
Communicate clearly and compassionately during stressful situations
Manage phones, scheduling, payments, records, and client requests
Coordinate closely with
Emergency Veterinarians, technicians, Criticalists, and specialty teams
Help maintain efficient patient flow in a fast-paced hospital
Maintain accurate client and patient information
Build your knowledge of
Emergency and Specialty Veterinary Medicine
Contribute to a clean, organized, and professional client-facing environment

What We're Looking For

We're looking for professionals who are:
Experienced in
veterinary reception, emergency veterinary medicine, healthcare, urgent care, medical offices, or hospital operations
Confident communicating with clients
in person and by phone
Comfortable handling
emotional, urgent, and difficult conversations
Organized and able to prioritize multiple tasks in a busy environment
Comfortable navigating
scheduling, payments, records, and administrative systems
Calm under pressure and able to make sound decisions
Strong team communicators who know when to
ask questions and take ownership
Compassionate, professional, and genuinely invested in helping people and their pets
Veterinary experience is preferred, but candidates with strong human healthcare, emergency department, urgent care, medical reception, or other high-volume client service backgrounds are encouraged to apply.
See What Makes Dogwood Different
The Heart of Dogwood ❤️
Get a glimpse of the people, patients, teamwork, and everyday moments that make Dogwood special.
Watch The Heart of Dogwood
Tour Dogwood with Co-Founder Dr. Andre Shih 🏥
Take an inside look at our
Marietta hospital
and see where you'll work, learn, and grow.
Tour Our Marietta Hospital
See the hospital. Meet the team. Imagine your next chapter at Dogwood.

Exceptional Teams Deserve Exceptional Support

Dogwood Veterinary Specialty and Emergency is committed to supporting the people who make our hospital exceptional.
Full-time team members enjoy:
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Paid Holidays
Employee Pet Care Discounts
Life Insurance
Short-Term and Long-Term Disability
Employee Assistance Program
Calm Health wellness resources
Rocket Lawyer legal services for eligible team members and their immediate family
Career advancement opportunities
HeadStart Student Loan Support Program for eligible veterinary technician graduates
Ready to Grow With Dogwood?
If you're an experienced
Emergency Veterinary Receptionist, Veterinary Receptionist, ER CSR, Client Service Representative, Medical Receptionist, Patient Coordinator, or Healthcare Receptionist
looking for a hospital where your communication skills and professionalism truly matter,
we want to hear from you.
Join
Dogwood Veterinary Specialty and Emergency
and help us raise the standard for
Emergency and Specialty Medicine in Georgia.
Emergency Reception. Exceptional Client Care. Grow With Dogwood.