Surety Client Manager

As an Surety Client Manager , you will: Develop and maintain relationships with clients, brokers, and other stakeholders in the surety industry.

About Mmc

• Description: Our not-so-secret sauce.
• Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.
• It’s a result of hard work by extraordinary people.
• More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
• Learn more about what makes us different and how you can thrive as an Surety Client Manager at Marsh Agency (MMA).
• MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
• With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
• Applicants must be within driving distance to our Ridgeland, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week.
• A day in the life.

Responsibilities

• Manage a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
• Assess client needs and provide tailored surety bond solutions, including contract bonds, commercial bonds, and other related products.
• Prepare and present proposals, including pricing and terms, to clients.
• Collaborate with underwriters to evaluate risk, negotiate terms, and secure bond approvals.
• Monitor and manage existing accounts, ensuring timely renewals and addressing any issues that arise.
• Conduct regular reviews of client accounts to identify opportunities for growth and improvement.
• Lead and mentor junior account managers and support staff, fostering a collaborative and high-performance team environment.
• Stay informed about industry trends, regulations, and competitive landscape to provide informed advice to clients.
• Assist in the development of marketing strategies to promote surety services.
• Provide training and support to junior staff as needed.
• Prepare and present reports and presentations to clients and internal stakeholders.
• Maintain proper communication and build effective relationships with clients and companies.
• Assist in gathering and organizing client information for bond requests and aid in the preparation of documentation for the underwriting process.
• Collaborate with cross-functional teams to ensure timely and accurate processing of bond requests.
• Provide administrative support, including maintaining client records and managing correspondence.
• Assist in monitoring bond portfolios and preparing status reports.
• Participate in training programs to enhance knowledge and skills in surety bond management Our future colleague.

Requirements

• We’d love to meet you if your professional track record includes these skills: Bachelor’s degree in finance, business, Risk Management, or a related field preferred.
• Minimum of 3 years of experience in surety, insurance, or a related field.
• Strong understanding of surety bonds and underwriting processes.
• Proven track record of managing large accounts and driving revenue growth.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Proficiency in MS Office Suite, particularly MS PowerPoint and MS Excel.
• Must have Property & Casualty license Professional designations are preferred, such as CPCU, AFSB, or similar We know there are excellent candidates who might not check all of these boxes.

Preferred

• Experience in the construction and commercial surety sectors.
• Strong knowledge of customer relationships, agency, and learning management systems (CRM, AMS, LMS), such as Sagitta, ImageRight, Applied/Epic, Salesforce preferred.

Benefits

• Valuable benefits.
• We value and respect the impact our colleagues make every day both inside and outside our organization.
• We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
• Some benefits included in this role are: Medical, dental and vision insurance 401K and company match program Company-paid life and disability
• Generous paid time off programs
• (EAP) Volunteer paid time off (VTO) Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs

Stock purchase opportunities

• To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are.
• We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.
• We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Don’t be shy. If you’re close, we’d be very interested in meeting you.

Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMASE