Field Marketing Event Coordinator

Aircall is a unicorn AI-powered communications platform transforming how teams win with customers.

Why Aircall, Why Now

Aircall is looking for an experienced Event Coordinator to join our Field Marketing team and run the planning, logistics, and execution behind our events across the US and Canada.

You will be the person who makes events happen: from executive dinners and roadshows to partner events and larger flagship moments. You will work alongside Field Marketing, Sales, Account Management, and Partnerships counterparts, as well as Performance Marketing, Creative, and Content, so that every event ties to pipeline and brand goals.

We are looking for someone organized, hands-on, and calm under pressure, who takes pride in events that run smoothly and deliver results.

About Aircall

For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace—so every customer conversation drives revenue, resolves issues faster, and builds trust. Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide.

We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious, product-driven, and execution-focused—built for visible impact, fast decisions, and real growth.

Come join us!

Aircall is a trusted cloud-based phone solution, with over a decade of global reach across tens of thousands of customers.

Over the last year, we've built on that foundation and developed an incredible agentic offering, Voice Agents and Messaging Agents, that helps customers accelerate their AI strategy with an end-to-end, omni-channel voice solution.

As we move away from inbound paid search, events are one of the main ways we build pipeline and move the brand forward across the US and Canada.

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

Responsibilities

• Help turn a trusted telco brand into a recognizable AI voice product, one event at a time.
• This role makes those events happen.
• Plan and run events end to end: coordinate executive dinners, roadshows, partner events, customer events, and larger flagship moments, from first brief to post-event wrap-up.
• Own the logistics: manage venues, catering, AV, travel, shipping, signage, and swag, and build run-of-show documents and checklists for every event.
• Manage vendors and venues: source, negotiate with, and manage agencies and vendors, and hold them to budget and quality.
• Track the budget: monitor spend against each event budget, manage invoices and POs, and flag overruns early.
• Drive attendance: manage invitations, registration, and guest lists with Sales, Account Management, and Partnerships so the right accounts are in the room.
• Be on site: run events on the ground, including some travel across the US and Canada.
• Close the loop: capture attendance and lead data in Salesforce and our marketing automation platform, support timely follow-up with Sales, and report on event results.
• Work with Creative and Content: brief event assets, signage, and collateral, and keep event messaging consistent with the brand.
• Build the playbook: document processes, templates, and lessons learned so events get easier to run and repeat.
• Support customer story and partner programs: help with events that showcase customers and partners.

Requirements

• 3 to 5+ years in event coordination, event marketing, or event production, ideally in B2B SaaS or technology.
• A track record of running events of different sizes, from small executive dinners to large conferences or trade shows.
• Strong vendor and venue management skills, including negotiating quotes and managing contracts.
• Comfort tracking budgets, invoices, and POs against event plans.
• Excellent organization and attention to detail, with the ability to manage several events at once.
• Clear, confident communication with Sales, Account Management, partners, and external vendors.
• Experience with Salesforce and a marketing automation platform such as HubSpot or Marketo. Event platforms such as Cvent, Eventbrite, or Splash are a plus.
• Calm and resourceful on site, with a bias for solving problems quickly.
• Willingness to travel for events (roughly 20-30%, to be confirmed).
• A plus: experience with events in Canada, or a background in AI, voice, CCaaS, or telco.

Pay

• $90,000
• $110,000 USD

Benefits

• a startup mindset on top of an established, strong foundation.
• 🚀 Key moment to join Aircall in terms of growth and opportunities
• 💆‍♀️ Our people matter, work-life balance is important at Aircall
• 📚 Fast-learning environment, entrepreneurial and strong team spirit
• 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

About the Role

This role will be hybrid from either our New York or San Franscisco office.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.