Depot Quality Manager

• Our Site Manager is currently recruiting for an experienced Depot Quality Manager to join and strengthen their highly experienced depot management team.
• Through constant review of business analytics, conduct a deep dive analysis to identify opportunities to improve the quality and experience for the shipper.

About DPD Group UK

• You will be analytical, customer focused and highly organised Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day.
• It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
• Joining DPD can lead to not just a stable job but also a career.
• DPD prides itself on recognising and developing talent alongside a desire to promote from within.
• As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
• If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!
• DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK.
• At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

Responsibilities

• To ensure that the depot is compliant in areas of Quality, ISO, Environment, H&S, HR, Transport, Couriers, Self Employed Owner Drivers and Security.
• Key Tasks/Areas of Responsibility Drive quality and compliance within the depot by maintaining and improving standards within the depot
• Run, analyse and interpret operational data to produce daily, weekly and monthly reports; identify and resolve areas of non-conformance
• To improve and maintain a customer first approach in all aspects of depot operations
• Monitor and review depot/ administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits and Environmental Maintain and drive completion of new process training with depot admin team support & OJT support
• Recommend any new processes to achieve company audits according to company targets in relation to H&S, Quality and Transport with Depot management team
• To coach and mentor office based employees in understanding

Company processes and procedures

• To attend on site and off site meetings/ courses as directed by the General Manager.
• Proactively communicate and collaborate with external and internal contractors.
• Ensure own skills and knowledge are kept up to date and take responsibility for own personal development.
• Assist in the facilitation of meetings and arrange minute taking for H&S and weekly Shift Manager meetings to drive accountability.
• To undergo any other tasks as directed by the Site Manager.
• What we’re looking for You will have a strong knowledge and understanding of quality, audits and compliance ideally gained within a transport setting.

Requirements

• It would be advantageous if you were aware of CPC and O Licence requirements.
• You will be a confident communicator with a passion to lead, motivate and manage high performing teams whilst influencing at all levels.
• A person capable of decisive and effective decision-making, in a time pressured environment Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility.

Benefits

• To name but a few… Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme

Health Kiosks visiting every location

• Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Apply today

Contract Type

Permanent / 40 Hours Per Week Salary: Circa £47,000 plus LWA and bonus

Location

3 Collett Way, Southall, London, UB2 4SE Days of Work: Monday to Friday Start Time: 7:00 - 15:30pm DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.

DPD is a Valuable 500 company and a Disability Confident Employer.