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Housekeeping Manager

AccorHotel

Housekeeping Manager As the Housekeeping Manager, you play a pivotal role in ensuring the seamless operation of our resort's housekeeping department. Your leadership is essential in maintaining impeccable cleanliness standards, enhancing guest satisfaction, and creating an inviting atmosphere. This role combines strategic management with hands-on involvement to guarantee a memorable and comfortable stay for our guests.

About AccorHotel

"Why work for Accor?

  • We are far more than a worldwide leader.
  • We welcome you as you are and you can find a job and brand that matches your personality.
  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  • By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
  • Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Responsibilities

  • Engage in conservation efforts and help preserve wildlife.
  • Enjoy sustainable adventures with exclusive rewards.
  • Collaborate with a passionate, innovative team.
  • Team Leadership: Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.
  • Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.
  • Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.
  • Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.
  • Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.
  • Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.
  • Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.

Requirements

  • Bachelor’s degree in hospitality management, Business Administration, or a related field.
  • Successful track record in housekeeping management, preferably in a resort or pre-opening environment.
  • Previous leadership experience required.
  • Strong leadership and interpersonal skills to motivate and guide the housekeeping team.
  • Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.
  • Excellent communication skills to interact effectively with staff, guests, and other departments.

Benefits

  • Celebrate locality and heritage in a vibrant community.
  • Advance your career with global development opportunities.
  • Drive change through impactful social initiatives.