Cluster Wedding Sales Manager – Arabic Speaker

The Cluster Wedding Sales Manager is responsible for developing, promoting, and driving wedding and social event business across the assigned cluster hotels.

About AccorHotel

• Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
• Here, we believe in you and what you bring to the table.
• Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
• Together, we embody the vision of responsible hospitality.
• Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Responsibilities

• The role focuses on generating wedding inquiries, converting leads into confirmed business, building strong relationships with Arabic-speaking clients, wedding planners, event organizers, and other key partners, and maximizing revenue through customized wedding packages and event solutions.
• Develop and implement effective wedding sales strategies to generate business opportunities across all hotels within the cluster hotels.
• Identify, prospect, and develop new business opportunities within the UAE wedding market, with particular emphasis on Arabic-speaking clients and GCC clientele.
• Proactively engage with individuals, families, wedding planners, event management companies, luxury wedding organizers, and corporate partners to generate qualified leads.
• Build and maintain strong relationships with Arabic-speaking clients, families, wedding planners, and key decision-makers throughout the sales cycle.
• Conduct client meetings, sales presentations, negotiations, and follow-ups in Arabic and English, ensuring clear communication and a personalized sales experience.
• Promote the hotels' wedding venues, ballroom facilities, outdoor event spaces, catering services, and customized wedding packages.
• Conduct professional sales presentations, hotel site inspections, venue tours, and wedding consultations for prospective clients.
• Develop customized wedding proposals and packages based on client preferences, cultural requirements, budget, guest capacity, and event specifications.
• Maintain an active sales pipeline and ensure timely follow-up on all inquiries, proposals, negotiations, and tentative bookings.
• Develop long-term relationships with local communities, premium event organizers, wedding service providers, and relevant industry partners to strengthen the hotels' market presence.
• Achieve agreed individual and cluster sales targets, conversion ratios, event revenue goals, and other key performance indicators.
• Negotiate wedding packages, menu selections, venue rental fees, accommodation arrangements, and additional services within the approved pricing structure and commercial guidelines.
• Monitor competitor activities, market trends, wedding industry developments, and customer preferences to identify new revenue opportunities.
• Coordinate closely with Banqueting, Food & Beverage, Culinary, Front Office, Reservations, and Operations teams to ensure all confirmed wedding arrangements are communicated and executed effectively.
• Monitor client satisfaction throughout the planning process and promptly address concerns, service issues, or changes in requirements.

Requirements

• Demonstrated success in generating wedding and social event business and achieving sales targets.
• Fluent or native-level proficiency, with the ability to conduct professional business negotiations and communicate effectively with Arabic-speaking clients.
• Excellent verbal and written communication skills.
• Additional languages will be considered an advantage.

Preferred

• & EXPERIENCE Bachelor's degree or diploma in Hospitality Management, Business Administration, Sales & Marketing, or a related discipline is preferred.
• Minimum 2–3 years of relevant experience in hotel sales, wedding sales, catering sales, banqueting sales, or event management.
• Previous experience in the UAE hospitality market is strongly preferred.
• Experience handling Arabic-speaking clientele and developing business within the UAE and GCC markets is highly desirable.
• Experience working with hotel wedding venues, ballrooms, banquet facilities, and catering operations is an advantage.

Benefits

• There are many opportunities for development and advancement.

Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.