Counter Manager - Belfast

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time, Counter Manager to make real connections in House Of Fraser Belfast! As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

About Benefit Cosmetics UK

• The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag.
• (After all, we're the world's No.
• 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Responsibilities

• As a Counter Manager, your missions, will be as follows: Sales Management: Lead and motivate
• Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Delegate effectively and inspire the team to maximize performance.
• Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Create fair and effective monthly staff rotas that optimize coverage to support sales goals.
• Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Requirements

• The Bene-Fit for a Counter Manager: Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience
• Bold Brows and even Bolder Opportunities as a Counter Manager!

Benefits

• Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme Come paint the world PINK with us!

Apply to become a Counter Manager We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com .