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Clinical Administrative Assistant

Wellstar

  • How would you like to work in a place where your contributions and ideas are valued?
  • Shift Day (United States of America) Job Summary: Functions under the direction of the Manager or Supervisor and may support multiple department leaders.

About Wellstar

  • A place where you can serve with compassion, pursue excellence and honor every voice?
  • At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
  • We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
  • Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.
  • Connect with the most integrated health system in Georgia, and start a future that gives you more.

Responsibilities

  • He/she is responsible for performing a wide variety of administrative duties and functions requiring independent judgment, ingenuity and initiative.
  • He/she assists the business functions of the Departments including maintenance of stats, data collection and analysis.
  • The Clinical Administrative Assistant is able to independently perform job functions and maintain information of a confidential nature.
  • Provide specialized administrative support for Physicians, APPs, and clinical staff * Maintaining the physicians patient schedules and meetings, keeping physicians on track, and providing reminders about upcoming events and or barriers * Request and send patient medical records and follow up on requests. * Scan all required records into the EMR. * Assist APP and clinical staff with appropriate requests to maintain patient flow through the clinic. * Responsible for routing telephone calls from patients, physicians, or other healthcare providers/facilities appropriately. * Reviews and assist with orders in EPIC/BEACON and assist with obtaining any required information for the provider. * Submit and follow up on tissue testing to outside sources. * Preparing the patient schedule for the providers for the next day. * Skill in taking and transcribing dictation and in the operation of office equipment. * Must demonstrate and maintain patient confidentiality. * Ability to translate and maintain skills to read medical orders. * Other duties as assigned.
  • Support Department activities * Create and maintain spreadsheets for tracking various department data, information, requests and supplies. * Manages various documents and handles confidential matters in accordance with policies and procedures. * Participates in department meetings, committees and events. * Compile financial, statistical data and reports as assigned. * Reviews and monitors all Clinical Administrative Assistant order transcription, reminder screens, scanning, missing diagnostic and pathology reports. * Provide training of AA duties, medical records requests. * Coordinate inbound/outbound specimens, authorization and referral WQ management. * Sorting and distributing daily mail. * Other duties as assigned.
  • Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

Ability to functional effectively in a fast-paced environment

  • High School Diploma / GED General or Bachelors Other / Related Field-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
  • Required Minimum Experience: Minimum 3 years front office and and/or hospital experience Required or Office coordinator supporting a Physicians office Preferred Required Minimum Skills: Effective communication skills including telephone, verbal communication, email and written.
  • Effective interpersonal relationships skills.
  • Calendar management, strong organization and coordination skills.
  • Skill in computer applications.
  • Skill in gathering and reporting information.
  • Ability to handle multiple projects simultaneously and set priorities.
  • Ability to establish and maintain effective working relationships with other employees and the public.
  • Ability to work under pressure, communicate and present information.
  • Ability to read, interpret, and apply hospital and department policies and procedures.
  • Ability to identify problems, organize and analyze information.
  • Ability to establish priorities and coordinate work activities.
  • Working knowledge of basic Medical Terminology.

Critical to success in this role are: Attention to detail Exceptional organizational skills Ability to maintain confidentiality Team-player Ability to multi-task