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ServiceNow Technical Consultant / Developer - Dubai, UAE

Müller`s Solutions

Skills

Required

  • ServiceNow
  • ITSM
  • Integration
  • REST / SOAP
  • MID Server
  • ServiceNow development
  • configuration
  • JavaScript
  • Glide API
  • scripting
  • data model

Preferred

  • ITOM
  • server-side
  • client-side
  • Script Includes
  • Client Scripts
  • UI Policies
  • UI Actions

About Müller`s Solutions

  • Müller`s Solutions · Dubai, United Arab Emirates · — · Posted 2026-10-29
  • Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region.

Responsibilities

  • Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project)
  • Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
  • Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers
  • Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets
  • Build reports and dashboards (Performance Analytics is a plus)
  • Take part in requirements workshops and turn business needs into technical designs
  • Support upgrades, cloning, update set management and platform health checks
  • Write technical documentation and provide L2/L3 support

Requirements

  • 4+ years of hands-on ServiceNow development and configuration experience

Strong JavaScript, Glide API and ServiceNow scripting skills

  • Experience across at least one major module (ITSM preferred)
  • Solid understanding of ServiceNow data model, ACLs and security

Integration experience (REST/SOAP, MID Server)

  • Bachelor’s degree in Computer Science, IT or a related field
  • Good communication skills in English; Arabic is a plus

Preferred

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS), any module

Apply

[Apply at Müller`s Solutions](https://apply.workable.com/mullers-solutions-1/j/6702386EB8/apply)