Key Account Manager

We are looking for an Account Manager (Europe with DACH focus) to join our global team and own our vendor partnerships. In this role, you will be the day-to-day owner of the relationships with the sellers who list on Reebelo, responsible for onboarding new vendors, growing the sales of existing ones and making sure our customers always find a competitive, high-quality offer. This exciting role is one of our first European hires and reports directly to the Managing Director.

About Reebelo

• Reebelo is a marketplace for refurbished tech devices and certified pre-owned lifestyle products.
• We empower consumers to save up to 70% on their favorite brands while contributing to a sustainable future with every purchase.
• Our ambitious vision is to lead the circular economy, transforming how people think about consumption.
• Founded by European co-founders, today we are headquartered in the San Francisco Bay Area with team members across the US, Canada, Australia, Singapore, Malaysia, the UK, France, Germany and Italy.
• Having raised over $65M and are profitable, join our VC-backed scaleup if you’re ready to be part of a dynamic, high-growth team dedicated to making a meaningful impact.

Responsibilities

• Account management (around 70% of your time) Own and grow a portfolio of German vendor accounts, with a sales plan and target for each.
• Keep listings competitive and complete — pricing, assortment depth, stock availability and content quality — so our customers always find the best deal on their favorite brands.
• Run regular business reviews with your vendors: performance against target, pricing opportunities, upcoming promotions and category gaps to fill.
• Track vendor performance against our quality standards (defect and return rates, dispatch times, customer ratings) and run improvement plans where vendors fall short.
• Be the voice of your vendors internally and the voice of Reebelo to your vendors: work with Product, Operations, Customer Service and Marketing to resolve issues quickly and to plan promotions and campaigns.
• Help your strongest vendors list cross-border into our other European markets.
• New vendor acquisition (around 30% of your time) Build and work a pipeline of refurbishers, distributors, telcos and trade-in partners across who are not yet selling on Reebelo.
• Prioritise the categories, brands and price points where our catalogue has gaps, and go after the vendors who fill them.
• Pitch Reebelo, negotiate commercial terms and take each new vendor from first conversation to catalogue live and first sale.
• Carry new vendors through their first 90 days so they become the accounts you grow next.
• Across both Report weekly on account performance, acquisition pipeline and market insights (pricing trends, competitor activity, category gaps) to EU leadership.
• Travel occasionally within Europe to meet vendors and attend industry events.

Requirements

• fluent English required, German strongly preferred, French or Italian a plus.
• At least 3 years' experience in account management, vendor or seller management, partnerships or B2B sales — ideally in e-commerce, a marketplace, consumer electronics or refurbished tech.
• you understand pricing, margin and what makes a listing convert, and you can read a performance dashboard and turn it into actions with your vendors.
• A natural relationship-builder who is equally comfortable prospecting new partners and growing existing accounts.
• Experience with a CRM and seller or marketplace tools, and confident with Excel or Google Sheets.
• Organised, self-reliant and a positive team player — you will work remotely with a lean team across time zones.
• Unfortunately, we are unable to offer visa sponsorship or support work permit applications for this role.

Preferred

• An existing network in the refurbished electronics, telco or consumer electronics distribution space.

Benefits

• Why You'll Love Working Here Fully Remote: Work from Europe on a remote basis.
• Competitive salary, retirement benefit and performance bonus.
• You will own the vendor base end-to-end and see the impact of your work in the numbers every week.

Low-Meeting Culture

We prioritize focus time and async communication.

Interview process

Initial interview with our People team [15 minutes] Interview with the hiring manager [45–60 minutes] Short commercial case study and final interview with our Managing Director and Chief Revenue Officer [45–60 minutes] References & Background Checks Offer 🎉 We know the job search can be both exciting and exhausting, so we strive to keep things simple, streamlined and respectful of your time — our interview process takes 2–3 weeks.

Work

Rights We are only able to consider applicants who hold full, independent working rights in Germany or the EU.