Independently execute frontline test and equipment support to detect, contain, troubleshoot, repair, and verify simple-to-moderate equipment issues while maintaining safety, quality, equipment availability, and disciplined escalation to B3 or Engineering.
Execute equipment setup, operation, inspection, preventive maintenance, calibration support, and frontline technical response in accordance with approved standards.
Detect and contain equipment alarms, failures, test abnormalities, and out-of-specification conditions using defined OCAP and escalation criteria.
Troubleshoot and resolve simple-to-moderate mechanical, electrical, test, or equipment issues using instrumentation, manuals, data, and established methods.
Verify equipment recovery, test performance, and safe operating condition following repair, adjustment, maintenance, or containment.
Perform and document PM, calibration support, equipment checks, repairs, spare-parts replacement, and maintenance history.
Support equipment qualification, buy-off, engineering trials, installations, and controlled changes under Engineering direction.
Collect and review downtime, failure, alarm, and maintenance data to support RCA, reliability, OEE, MTBF, and improvement activities.
Execute approved corrective actions and support updates to OCAP, troubleshooting guides, PM standards, and technical documentation.
Use equipment-health dashboards, automated workflows, digital knowledge systems, and approved AI-assisted troubleshooting resources.
Escalate recurring, complex, systemic, or specification-changing issues to B3/P2 with clear evidence and troubleshooting history.
Detect → Contain → Troubleshoot → Verify → Escalate by Complexity → Prevent Recurrence • Frontline equipment recovery and technical execution • PM/calibration compliance and maintenance documentation • Basic RCA/7QC and corrective-action support • Equipment availability, downtime, OEE/MTBF awareness • Lean/CI and reliability improvement support
Requirements
Technical/Vocational diploma or Associate degree in Electronics, Electrical, Mechanical, Mechatronics, Industrial Technology, Computer Technology, or a related technical discipline.
Strong safety, quality, compliance, and standards discipline • Independent execution within defined procedures • Structured troubleshooting and fact-based problem solving • Ownership from containment through verification • Effective shift communication and technical handover • Team collaboration and basic coaching of less-experienced technicians • Continuous-improvement and recurrence-prevention mindset • Working knowledge of digital workflows and approved AI tools
Mechanical/electrical fundamentals - Proficient • Equipment setup/operation - Proficient • PM methodology/execution - Proficient • Calibration/metrology - Working Knowledge • Test/RF/instrumentation - Working Knowledge, where applicable • Troubleshooting/repair - Proficient • Equipment qualification/buy-off - Working Knowledge • Equipment FMEA/standards/OCAP - Working Knowledge • Reliability/OEE/MTBF - Awareness/Working Knowledge • Equipment health analytics and AI-assisted troubleshooting - Working Knowledge Mechanical/electrical fundamentals; equipment setup; PM; calibration; troubleshooting/repair; equipment qualification; basic reliability/OEE/MTBF awareness.
Preferred
Relevant equipment or technical certifications are preferred.
Typically 1–3 years of relevant test, equipment, maintenance, automation, or manufacturing technical-support experience. • Demonstrated ability to independently resolve routine and simple-to-moderate equipment issues.
