Track and Trace Associate

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About Hcmportal

• Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
• We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
• If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Responsibilities

• This position provides a one-to-one customer service experience for UPS Preferred accounts.
• He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
• He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.

Benefits

• Explore your next opportunity at a Fortune Global 500 organization.

Employee Type

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.