Application Engineer, Ikano Retail (Malaysia) - 12 months Fixed Term Contract

• ERP Project Delivery and Technical Setup Support the Shopping Centre ERP implementation from configuration through go-live, hypercare and handover.
• Please apply by 30-November-2026

About Ikano-Retail

• The IKEA vision is to create a better everyday life for the many people.
• We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
• We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region.
• We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
• We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
• We work towards making sustainability a natural part of our everyday work.
• We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Responsibilities

• Assist environment setup, application configuration, SSO, user roles, interfaces and technical coordination with vendors and internal teams.
• Track assigned project tasks, actions and issues, and escalate blockers or risks early.
• Data Migration and Integration Support data extraction, cleansing, mapping, validation, reconciliation and migration rehearsals.
• Support P2P, banking, parking, e-Invoice and other required integrations, including basic data and interface checks.
• Help investigate data or integration errors and coordinate follow-up with business and technical teams.
• Support migration reconciliation and sign-off preparation with business owners and the vendor.
• Testing, Cutover and Hypercare Prepare and execute SIT, UAT and regression tests, track defects, and support cutover, go-live readiness and hypercare.
• Documentation and BAU Readiness Maintain configuration records, technical documentation, test evidence, runbooks and support or training materials.
• Support operational handover, knowledge transfer and first-level investigation to build internal BAU support capability.
• Basic understanding of implementation activities such as requirements, configuration, SIT, UAT, defect tracking, cutover and documentation.

Requirements

• Diploma or bachelor’s degree in computer science, information technology, engineering, business information systems or a related field.
• Fresh graduates are welcome.
• Internship, project or early-career experience in ERP, application support, software implementation, testing or data work is an advantage.
• Basic understanding of business applications, databases, integrations or APIs, data flows, user access and application lifecycle concepts.
• Basic SQL, Excel, data handling or reporting knowledge is an advantage, with willingness to learn tools used for migration and troubleshooting.

Preferred

• Understanding of retail or Shopping Centre processes such as leasing, finance, billing, tenant management, mall operations or reporting is an advantage.