jobapplier

Night Lead, Hope Lodge - Thursday - Saturday

Acs

  • At the American Cancer Society, we're working to end cancer as we know it, for everyone.
  • It is a calling. And the people who answer it are fulfilled. The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort.

About Acs

  • Our employees and 1.3 million volunteers are raising the bar every single day.
  • We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
  • The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission.

Responsibilities

  • This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.
  • Monitor and address guest needs during overnight hours (25%) Conduct security patrols and enforce safety protocols (20%) Respond to emergencies and coordinate with staff or emergency responders (20%) Complete nightly reports, reconcile check-in data, and manage room inventory (15%) Inspect guest rooms and public areas for cleanliness and readiness (10%) Launder linens and reset common areas for the next day (10%) EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: ​High School Diploma or Equivalent​ Additional education or training in hospitality management, security, or related field preferred.
  • Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.

Requirements

  • Knowledge of security and emergency response procedures
  • Ability to work independently during overnight hours

Strong communication and problem-solving skills

  • Ability to manage multiple tasks and maintain accurate records
  • Proficiency in reservation systems and Microsoft Office Suite TRAVEL REQUIREMENTS: Minimal Travel Required PHYSICAL REQUIREMENTS: The position may require extended periods of standing, particularly during patrols and inspections of the lodge.
  • Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations.
  • The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be required.
  • The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night.
  • The position may involve sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies.

Pay

10:30am - 8:00am Pay rate: $24.75 per hour.

Benefits

  • ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills.
  • Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

The role may involve frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises.

Ability to Work in Various Conditions

  • The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary.
  • We are a proud equal opportunity employer.