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Operations Assistant Manager / Cosmetologist

Drybar Shops

  • At Drybar, we do one thing, and we do it better than anyone else: blowouts.
  • If you're passionate about leadership, sales, coaching, guest service, and building a winning culture, we'd love to meet you.

About Drybar Shops

  • Create confidence, happiness, and an unforgettable guest experience every single day.
  • We're looking for an energetic, driven, and hands-on Assistant Manager who is ready to lead from the front, inspire a team, and help grow a thriving business.
  • This isn't a desk job, it's a leadership role for someone who loves people, enjoys wearing multiple hats, and isn't afraid to jump in wherever needed.
  • Wants to grow their career with the company.
  • Gets excited by sales goals and business growth.
  • Wants to make a lasting impact on both the team and the guest experience.
  • If you're looking for a leadership role where every day is different, your work truly matters, and your opportunities for growth are unlimited, we'd love to meet you.
  • Apply today and become part of a team that's changing the beauty industry, one blowout at a time.
  • Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.

Responsibilities

  • You'll Do As the Assistant Shop Manager, you'll be the face of the business while partnering closely with your Area Manager to drive sales, develop your team, and deliver an exceptional client experience.
  • Leadership & Team Development Lead, coach, motivate, and develop stylists, bartenders, and shift leads.
  • Create a positive, high-performing culture built on accountability and teamwork.
  • Assist with recruiting, interviewing, onboarding, and training new team members.
  • Coach employees on sales, productivity, technical skills, and customer service.
  • Hold yourself and your team accountable to company standards and performance expectations.
  • Business Operations Manage daily shop operations and ensure the business runs smoothly.
  • Pull reports and analyze daily, weekly, and monthly performance metrics.
  • Complete weekly business recaps and communicate results to leadership.
  • Monitor labor, productivity, memberships, retail sales, and key performance indicators.
  • Submit inventory reports, maintain product levels, restock retail and back bar supplies, and ensure operational excellence.
  • Driving membership, retail, and add-on sales.
  • Building relationships within the community through networking and grassroots marketing.
  • Supporting local events and business partnerships.
  • Helping create engaging social media content that showcases your shop and attracts new guests.
  • Finding creative ways to increase client retention and bring new guests through the door.
  • Deliver exceptional customer service and resolve guest concerns with professionalism and urgency.
  • Lead by example by providing beautiful Drybar blowouts in 45 minutes or less .
  • Spend approximately 80% of your scheduled time on the salon floor , actively supporting your team and guests.
  • Create memorable experiences that turn first-time guests into loyal members.
  • Loves both leadership and hairstyling.

Requirements

  • Current State Cosmetology License Ability to perform Drybar-quality blowouts in 45 minutes or less Previous leadership or management experience preferred

Strong administrative and computer skills

  • Comfortable using reporting systems and Microsoft Office Excellent communication and organizational skills
  • Flexible availability, including mornings, evenings, weekends, and holidays
  • Ability to multitask, prioritize, and thrive in a high-volume environment
  • Role Is Perfect For Someone Who...
  • Is willing to roll up their sleeves and help wherever needed.

Benefits

  • Enjoys coaching others to succeed.
  • Legal Disclaimer ©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated.
  • All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.