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Solutions Engineer

AlphaSense

Join our global Enterprise Solutions Engineering team as a Solutions Engineer. You will own the technical relationship with clients adopting our Enterprise Suite, guiding them from discovery through implementation and ongoing support. Your technical skills will help you earn the trust of client engineers and resolve issues quickly. You will work closely with Account Executives, Implementation teams, and Account Managers, and serve as the technical owner for a portfolio of accounts.

  • Own the technical relationship for clients adopting the Enterprise Suite, from discovery through implementation and ongoing support.
  • Partner with Account Executives, Implementation, and Account Managers to carry technical ownership at every stage of the account.
  • Lead technical discovery with client engineering, data, and business leaders, mapping each client’s architecture and scoping use cases for the Enterprise Suite.
  • 5+ years in a client-facing technical role, such as solutions engineering, solutions architect, sales engineering, working with large enterprise clients
  • Thrive in ambiguous, high-growth environments and can deliver for clients and solve new problems on your own while our playbooks and enablement are still being built
  • Adept at translating technical details into terms business stakeholders care about
  • Hands-on engineering experience, such as a software engineer or working on projects that show you can write and debug code
  • Strong preference for experience selling to or performing Analyst roles in Banking, Asset Management, Private Markets, or corporate and consulting teams in complex enterprise environments
  • Understanding of REST or GraphQL APIs, identity protocols such as OAuth 2.0, SAML, and SCIM, and at least one cloud platform (AWS, Google Cloud, or Microsoft Azure)
  • Skilled at open-ended discovery and asking insightful questions before recommending a solution
  • Degree in computer science or a related technical field
  • Worked with MCP, LLM-based workflows, or AI agents

USD 156,000 - 180,000