Senior Service Engineer (Energy Storage)

Join our team as a Senior Service Engineer in Energy Storage. In this role, you will resolve complex technical issues across deployed battery energy storage systems (BESS) and serve as the technical escalation point for the operations and maintenance organization. You will independently own deep diagnostics, system-level failure analysis, and engineering-driven corrective actions. This is a fully on-site position in San Francisco, with semi-regular travel to field sites.

Responsibilities

• Act as the primary technical escalation point for the operations and maintenance organization for issues beyond standard operating procedures.
• Own investigation and resolution of complex electrical, controls, software, thermal, and system-integration issues.
• Drive improvements in system serviceability, reliability, and maintainability in collaboration with design, manufacturing, and quality engineering.
• 4+ years of experience supporting complex electromechanical or power electronics systems such as BESS, renewable energy, or industrial systems

Requirements

• Bachelor's degree in Electrical or Mechanical Engineering or a related technical discipline
• Working knowledge of BESS architecture, including batteries, inverters and power conversion, energy management, thermal management, and protection systems
• Ability to travel up to 25% of the time
• Experience working safely on high-voltage AC and DC systems, including applicable electrical safety practices
• Experience working within a tiered support model between field operations, service engineering, and product engineering

Pay

USD 130,000 - 170,000