Implementation Manager

Join SchooLinks as an Implementation Manager, where you will be the primary point of contact and strategic partner for school districts. You will own the end-to-end implementation experience, translating district goals into actionable rollout plans, building trusted relationships with stakeholders, and ensuring all stakeholders get real value from the platform. This role combines project management, education/K12 consulting, and product subject-matter expertise. You will lead training sessions, maintain an implementation tracker, and proactively surface risks to launch timelines.

• Assurer l'expérience d'implémentation de bout en bout pour un portefeuille de districts, en étant responsable de l'intégration à la plateforme, de l'ingestion des données, de la configuration des modules supplémentaires, de la formation et de la gestion du changement.
• Diriger les appels de lancement et les sessions d'alignement du projet avec les parties prenantes du district, en établissant des structures de propriété, des calendriers de déploiement et des critères de succès mesurables.
• Maintenir un suivi de l'implémentation pour chaque district, en enregistrant l'état du projet, les éléments d'action, les décisions et les prochaines étapes à l'aide de Gainsight et Salesforce.

• The ideal candidate understands how K-12 districts actually operate, can build structure in ambiguous situations, and has the communication range to work confidently with a superintendent and a school counselor in the same week
• 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
• Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
• Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
• Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups

USD 80,000 - 110,000