Technical Architect/Senior Technical Architect

Join Salesforce as a Technical Architect/Senior Technical Architect in our Professional Services team. You will lead the technical implementation of complex, enterprise-grade solutions, ensuring the platform is secure, highly performant, and ready for enterprise AI usage. You will collaborate with solution architects, developers, and project managers to translate business needs into technical reality. Additionally, you will engage with engineering, product teams, and stakeholders to drive technical excellence and contribute to internal thought leadership.

Lead the technical implementation of complex, enterprise-grade Salesforce solutions, ensuring the platform is secure, highly performant, and technically ready for enterprise AI usage.

Responsibilities

• Design and guide the customer's scalable technical architecture across Sales Cloud, Service Cloud, and the Platform, highlighting the importance of data models, sharing/security architecture, and governance.
• Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management, including leading code reviews.
• Ability to clearly document technical solutions based on client requirements, mapping business processes into system diagrams, data flows, and technical artifacts

Requirements

• Detailed individual with the ability to rapidly learn and take advantage of new coding concepts, platform capabilities, and AI technologies
• Hands-on technical consulting and solution implementation experience for a major software domain (e.g., CRM, ERP, HR), as well as coding experience in object-oriented languages
• Strong communication and presentation skills, both written and verbal; able to effectively develop technical materials and articulate a rationale that is appropriate for the audience
• Experience defining the technical system architecture landscape, identifying gaps between current and desired end-states, and designing a comprehensive solution (including multi-org/landscape strategies and governor limits)
• Available to travel regionally and occasionally internationally depending on customer needs
• Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems (ETL, middleware, legacy CRM)
• Experience will be evaluated based on alignment to the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer work, etc.)
• 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform
• Relevant technical certifications: Application/System Architect credentials highly regarded and 6+ Core certifications preferred. (Agentforce Specialist & Data 360 certifications are a plus)
• Experience with Agile methodologies and frameworks (such as SAFE), and collaborating with strategic delivery teams
• Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data 360) and platform-native automation/AI tooling