Staff Research Scientist

Join ServiceNow AI Research as a Staff Research Scientist, where you will work on groundbreaking research questions related to enterprise agentic AI. You will have the opportunity to contribute to initiatives focused on tacit knowledge accumulation, continuous learning, resilience, safety, and data privacy. With access to real deployments, you will have the freedom to publish and advance the state of the art in AI research.

About ServiceNow

Avoir la liberté de publier et d'avancer l'état de l'art, avec l'avantage rare de tester vos hypothèses contre des déploiements réels.

Responsibilities

• Contribuer aux initiatives de recherche sur l'accumulation et la réutilisation des connaissances tacites par les agents.
• Explorer les dimensions qui déterminent l'adoption réelle des agents, y compris les mécanismes de sécurité, la détection des menaces et les garanties de confidentialité.

Requirements

• Advanced use of agentic tools in your own research practice, and a willingness to advance the team's practices in this area
• PhD in computer science, machine learning, or a related field, or equivalent research experience
• 2 or more years of research experience post-PhD, a significant portion of it in an industrial setting or in direct contact with deployed systems
• Demonstrated ability to influence technical decisions beyond your own team, particularly with product and engineering teams
• Strong software development skills: you write, maintain, and optimize high-quality research code, and you know what it takes for a result to survive the move into production
• Experience working on cross-disciplinary teams or projects collaborating with researchers and engineers
• Demonstrated track record of setting/executing research agenda, not only executing one: you have chosen problems before the community turned to them, and you can explain why
• Excellent communication skills, including the ability to explain complex technical work to non-specialist audiences and to executives
• Established publication record at top-tier venues (NeurIPS, ICML, ICLR, ACL, EMNLP, or equivalents), with contributions recognized as influential in your field
• Expertise in one or more of the following areas: agent memory and tacit knowledge, continual learning, safety and alignment, security and threat detection, privacy, agent evaluation
• Experience with AI systems operating in real enterprise environments, with the compliance, governance, and scale constraints that entails
• Scientific service roles: program committees, editorial work, workshop organization
• Academic collaborations or supervision of doctoral students

Preferred

• Contributions to open source software, datasets, or evaluation benchmarks used by the community

Pay

USD 202,500 - 354,400