Technical Program Manager (New Product Introduction)

Join Zipline as a Technical Program Manager (NPI) in South San Francisco, CA. In this role, you will be responsible for launch readiness and product lifecycle execution for new aircraft and major hardware design changes. You will work at the intersection of various engineering and operational teams to ensure products are ready for production, release, and service. Your work will directly impact Zipline's delivery commitments to customers and fleet reliability.

Responsibilities

• Assurer la préparation au lancement et l'exécution du cycle de vie des produits pour les nouveaux aéronefs et les changements de conception majeurs.
• Coordonner et collaborer avec les équipes d'ingénierie, de fabrication, de chaîne d'approvisionnement, de qualité, de fiabilité, d'ingénierie de terrain, de maintenance et d'opérations de flotte.
• Évaluer les changements d'ingénierie pour leur impact en aval sur la production, la chaîne d'approvisionnement, le service, les opérations de flotte et les clients.
• Deep technical judgment across product architecture, validation data interpretation, compatibility/interchangeability decisions, and tradeoffs between schedule, risk, and cost. Comfortable making and defending high-stakes go/no-go decisions
• Practical experience with PLM/ECN workflows, ECOs, build reviews, validation test plans, failure-mode analysis (FMEA/root cause), and issue-tracking systems. Comfortable reading mechanical/electrical drawings and BOMs
• Operates effectively under high ambiguity and intensity: prioritizes escalations, sets clear acceptance criteria, and delivers measurable outcomes under tight schedules. Strong written and verbal communication for cross-functional leadership and executive updates
• Demonstrable record owning NPI launches that progressed from prototype to scaled production and field deployment with measurable reliability and ramp outcomes. Experience with retrofit programs and managing supplier continuity under schedule pressure

Requirements

• Location & logistics: based in South San Francisco, CA with on-site presence required
• 3+ years of NPI, TPM, hardware development, manufacturing operations, or product lifecycle work launching complex electromechanical or aerospace systems
• Must-haves: demonstrated experience with complex hardware systems (robotics, aerospace, automotive, medical devices, or electromechanical products) and a history of reducing part proliferation, improving serviceability, or preventing large-scale retrofits
• Direct exposure to suppliers and factory floors; able to run on-site readiness audits and manage supplier mitigation plans
• Required: Bachelor’s degree in Mechanical, Electrical, Systems, Aerospace, or related engineering discipline

Pay

USD 124,000 - 186,000